I think you're more likely to get the information you want in the Egypt forum, Nat.

i thought we were on the egypt forum

sharon

... it was posted in the 'Complaints' forum when I made my post and must have been moved by the Mod.

did you book through a first choice travel agents, if so, they have the email address on their internal email. if u type and email to the fc shop and ask them to forward for you to the holiday village, im sure they will. you can ask them to copy u in so you know they sent it.

Hi Nat

The address is:

mohamed-shaarawi@coralsearesorts.com

They usually reply fairly quickly

Regards
Jo