Hope this is posted in the correct place
I am due to go to Tenerife on Fri 3rd July
Booked a studio in Parque Santiago 3 through first choice on a package deal....no probs there.
Now the plan was for just the 2 of us to go...leaving behind my 2 girls (18+21) plus their boyfriends......done it before loads of times....never had a problem.
Now starts my dilemma.....youngest has just split with her bf and she's really not handling it well....to the point where I think I'm going to have to seek medical help as she's starting to make silly threats......to cut a long story short....we either have to cancel or take her with us as there is no-way I want to leave her alone......Eldest daughter works full time and anyway iy's not fair for her to have to shoulder the responsibility.
OK now how can I add an extra person to my holiday at such short notice....I've not rung them yet as I was trying to work it out for myself before doing so.
States on the website that no alterations can be made to the booking 14 days before departure date.
The holiday itself is no longer available but the flight is
Should I book the flight and contact Parque santiago to see if they'll give me a 1 bed appartment and pay them the difference.
Book the flight and contact First choice to see if they'll put an extra bed in the studio for us
Should I ring FC and see if they will add my daughter at such short notice.
Totally not sure what to do for the best....I doubt if we would get anything back if we cancelled now
sorry I dont know the hotel . I think that would be the best route but I would still try first choice first to see if you can make a change . If they cant any other advice they give you may at best be about as much use as an ashtray on a motorbike . It may be a better idea to speak to the pre departure operations department who can often be more helpful. Do you know if FC advertise for the studio to take 3 . If they do I can't see a problem with them making the alteration if the flight is still available . It may be more difficult if you need to change to a 1 bedroom apartment because that would be a complete change of accomodation.
I would start by emailing the hotel as quickly as possible to see if they can accomodate your request if you have no luck with first choice . I'm sure they would do their very best but I'm not sure I would book that flight without getting confirmation from them that they can first.
The hotel should have the details of your booking by now which is a bonus .
good luck
lyn
Not sure there is any point in emailing the hotel...I tried a few weeks ago when I was enquiring about free wifi....never got a reply....I was intending to ring them and get a name for reference so there is o confusion when we arrive.....What a total mess.....poor kid doesn't even want to come with us....but there is no-way I can leave her home in the state she's in
Thanks agin
I'll let you know how I get on
Lorraine
I know she doesn't want to go but it could do her good to get away from all the reminders .
I dont suppose theres much you can do with first choice until tomorrow but do let us know how you get on . If you can manage to get hold of the hotel today and they can do something it may work out cheaper. I cant t foresee any problems as long as you get there agreement ,preferably in writing and get her transfer sorted .
First choice flight from Cardiff with the airport transfer will cost us £368.98....we can sort the accomodation when we get there
Sounds good so far then Lorraine . Have you spoken to the hotel ??
I'm going to speak to her manager this morning....he doesn't get in until 11am.....once that's sorted I can book the flight....then I'll ring the complex and see if they can sort something....they may switch is from PS3 to PS4 because the studios are bigger there.....but I don't mind.......it's prob going to cost us more to add her than it cost us for the 2 of us package......but hey what can you do
Did you get sorted with everything in the end?
I hope that you did and that you have a great holiday.
Kelly
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