My brother in law his wife and myself booked a two week holiday to the Santa Lucia hotel in Palma nova Majorca in November 2013 to fly on October 5th for two weeks this was all paid for by the due dates the first week in July we were informed by Hayes travel our flight was cancelled from Newcastle and we would have to fly from Leeds bradford we asked for cost of travel to Leeds and were refused because they had informed us within the 84 day period so we had to cancel that holiday and rebook for eleven days flying out on the seventh returning on the 18th all we received back was the £35 we had paid for the courtesy room we lost 3days holiday and were told we were not entitled to any refund at all