I booked a week at the Punta Del Mar Hotel in Majorca last October, travelling 1 - 8 July this year. Accommodation voucher I printed off shows all the correct details, including the fact that I have booked half board.

Paid the full remaining balance online yesterday, but when the email confirmation came through confirming my balance is now paid, the board basis is B & B!!!

No-one answers the phone at the company, although there is a facility to leave a message which is what I have done.

I see from an old thread that wintersunshine holidays have on occcasion bumped people from the Punta Del Mar to the Jardin Del Playa - I definitely do not want to go there, but at the moment my concern is the fact that I have an accommodation voucher which states half board, and an email confirmation which states B & B.

I have a few weeks to get this sorted so it's not a disaster as yet, but has anyone else had this happen to them? When the invoice details came up on the screen to make the payment it stated the hotel and dates etc, but not the board option, so I didn't know until I received the email that I was not paying for what I had booked originally! Not sure where I stand now with the hotel, and don't want to get there having thought it was half board to find they will only give us B & B - that's if we actually do have a booking there of course......

Anyone had this experience with them before? Thanks.