Hi all

I hope I'm posting this in the right place. I am looking for anyone who can tell me what the protocol is for the reporting of illness and infection is within the Thomson creches.
To give a little background, several toddlers became very ill during our recent holiday. 4 were admitted to hospital in 1 week, 2 of which nearly died. Many other toddlers who had been to creche were also struck with milder stomach upsets. All children bar 1 had been in creche that week. I completely understand that Thomson cannot be held responsible for illnesses of this type brought into a complex, but I feel that they have a duty of responsibility to inform parents of the risk. We spoke to the area rep for kidzone who stated that they were not able to tell parents that there was illness going around as it would admit liability or stop parents taking kids to creche. As the bug was quite vicious, we felt that they would have been promoting themselves as responsible care givers by giving out advice.

Can anyone enlighten me on their policies as I feel that we were fobbed off by the in resort response, especially as kids were becoming sick on a daily basis.

Thanks in advance