4 Reviews
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
13 years 9 months ago
The reception had unfriendly,unhelpful staff, who spoke very little English. The A la Carte restaurant was definitely not A la Carte, it had variations of rice, sloppy smash, firm vegetables and no meat except chicken. The eating area was shared with the friendly lizards that helped keep the flys at bay.
There wasnt an animation team, one guests plugged in her MP3 player so we had some music. The bar during the day by the pool served drinks but nothing was kept in the fridge as it kept breaking down, flat soft fizzy drinks were poured out of plastic bottles with no tops and no orange juice. The spirits were watered down, some of the guests including myself tackled one of the many managers and asked him to taste, he agreed most of the spirits were water in original bottles and offered our money back or warm larger.
The hotel was advertised as having a buffet restaurant, cafe, childrens playground, disco and diving facilities, but none of these were there. The gym was filled by many mangers whilst the guests had to pay a fee.
This was an absolute nightmare of a holiday which my family paid for as a 40th birthday surprise. There were so many mosquitoes around the filthy pools, guests were getting bitten to death, myself included and ended up having them infected for 4 days, unable to walk and having to pay doctors fees. Would NEVER return.
There wasnt an animation team, one guests plugged in her MP3 player so we had some music. The bar during the day by the pool served drinks but nothing was kept in the fridge as it kept breaking down, flat soft fizzy drinks were poured out of plastic bottles with no tops and no orange juice. The spirits were watered down, some of the guests including myself tackled one of the many managers and asked him to taste, he agreed most of the spirits were water in original bottles and offered our money back or warm larger.
The hotel was advertised as having a buffet restaurant, cafe, childrens playground, disco and diving facilities, but none of these were there. The gym was filled by many mangers whilst the guests had to pay a fee.
This was an absolute nightmare of a holiday which my family paid for as a 40th birthday surprise. There were so many mosquitoes around the filthy pools, guests were getting bitten to death, myself included and ended up having them infected for 4 days, unable to walk and having to pay doctors fees. Would NEVER return.
14 years 11 months ago
we stayed here to the new year but wont again the all inclusive does not apply the rooms very basic we just slept there but were woken with the deliveries from next door hotel in early hrs.the staff are lovely and do what they can. we were told this was 3 star i think just 2, it is in need of update but clean rooms everyday but certain things like bathroom didnt look any different as in need of up date basic as room he location is not very good as taxi to get anywhere entertainment was terrible all inclusive there was something u could manage to eat but alot cold food stews bar closed at 9.50 the drinks were not very good we ate out and went out thank god for shopping mail round corner u might like to eat there. the food was basic brekfast was ok but to eat by pool u had to pay and in lobby bar after 10 there was no complimentry drinks on new year but food for new year u would have thought u were in another hotel and entertainment was good but we went as u even had to pay for water the hotel staff felt embarrassed for this.
Travel operator: sun4u
15 years 1 month ago
we stayed all inclusive, but ate out most days the food was disgusting, very repetative and cold.cleanliness did not exist in some areas especially around the bar area n pool.the room was very basic, the beds were so uncomfy.
the hotel had its own private beach eh! was that a beach more like a building site with a few wooden sunbeds on, four out of five of ours did not work properly.location well if it was not for a little shopping mall around the corner there would have been nothing, had to get a taxi to other places,must say though they was cheap.entertainment-we did have a fire throwing show around the pool one night but sadly we missed it, was told it lasted twenty minutes.
the hotel had its own private beach eh! was that a beach more like a building site with a few wooden sunbeds on, four out of five of ours did not work properly.location well if it was not for a little shopping mall around the corner there would have been nothing, had to get a taxi to other places,must say though they was cheap.entertainment-we did have a fire throwing show around the pool one night but sadly we missed it, was told it lasted twenty minutes.
Travel operator: jet 2.com
16 years 2 months ago
The bar should have been all inclusive until 10pm but closed 9.45 or 9.50 every night. As there were 4 of us we would order drinks for each other, if we weren't all together they would question who they were for. The hotel was quite clean but very dated and in need of decorating. The food was awful, cold mashed potato for breakfast, there was a chef outside frying eggs, they were nice. Lunch and dinner was stews, goulash, rice and roast potatoes every day. We were a long way from the main resort of Naama Bay. Our pool area was really dangerous, rails fell down and were just propped up and not fixed properly. The drainage grill around the edge was plastic and people kept falling thru them luckily no one was hurt badly. Three of our party had bad stomach upsets.
Travel operator: bookableholidays.com
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