Lovely friendly hotel, some may say a hidden gem because from the outside you can’t see anything but once you go inside, wow.

The pool is amazing and the views are fab. We stopped all inclusive and the food was really good, good kids food burgers pizza chips ,the you got roast every evening ,salad, mash potatoes , waffles, so good choice for everyone.

The rooms are clean and of good size. Would go back to this hotel.

Been back nearly a week and wish I was still there. The hotel was very clean, bar, pool and restaurant areas spotless. There were 16 of us and we got sunbeds most days, towards the end of the week we were a few short but because its a large pool area there was no problem with using a lilo, in fact probably more comfortable, my only gripe with the pool was that the beds were uncomfortable to lay on all day and relax.
The food was great, always plenty to eat, good mix of Spanish and English slightly let down by lack of veg at dinner, but plenty of salad to compensate. We had some nice long relaxed lunches to have a break from the sum which was blazing hot. House wine was okay especially the white.
Hotel staff were all very pleasant, all spoke good English but seemed to enjoy our attempts at talking to them in Spanish as much as we did. I must thank Frederique for helping me to order my g & T correctly and for his fab service X
Entertainment was bad, although the hotel notice board advertised various activities, the 'entertainment guy' was useless, lazy and rude. He would set up chairs in the evening announce something that was not legible sit down and when no one came forward, put them away and play music! Great way to do nothing. We would have thrown ourselves into everything if only he made the effort. As it was we amused ourselves to the extent that other guests joined in, he was a bit better after that. The singer/guitarist was good he looked a mess but his act was entertaining. There was also the obligatory Parrot act ( No not you Pirate!)and a magician too that were okay.
The rooms were fairly basic but comfortable, the beds about the best I have slept in abroad, effective air con, compact bathroom and balcony, I had a road view but was not at all bothered with noise.
We had a thoroughly enjoyable holiday and would definitely visit again.

Home for a few days now so no better time to review a holiday whilst it remains fresh in your mind.

We had booked a one bedroom apartment for two adults and my daughter who is 15.The staff in reception were very pleasant,and proved to be the whole holiday helping us with any queries we had with nothing being too much trouble for them.

They allocated us our room,with a pool view as requested and definitely the way to go as some of the rooms overlooked the main road to the front of the hotel where the bars/restaurants were situated and could be a bit noisy according to other guests.

Our room was spot on,very compact and just what we needed.Two single beds with a fitted wardrobe,and a main area which compromised of a basic kitchenette ( which was unrequired as we were AI) a bed settee,flat screen tv and sliding patio doors onto a small balcony,with 2 chairs and a table.The two rooms had air con which also had two seperate controls which was excellent as some rooms we have had over the years had only one control and made the whole apartment cold.

The hotel as an whole was very good,and upto a very good standard.The dining area looked like it had been built fairly recently and the manager took pride in how it was kept and made sure the punters had shirts and footwear on when using it,which may look trivial,but is a must in keeping some decorum whilst eating.

The food itself was of a very good standard,and we actually looked forward to meal times as the choice was good.For those that liked to stick to English food then this was well catered for also,as the hotel also had a pizzeria built in for the off the street customers, so fresh pizza was also on the menu,plus plenty of fresh pasta and salads.

The bar staff were superb,and only being able to ask for one drink at a time didn`t materialise,as long as you didn`t take the mickey.

The pool and pool area were superb,salt water and cleaned every day.A poolside bar also catered for those of us that didn`t move much during the day.The one slight downside i would probably say was they were about 15/20 sun loungers short,and maybe 10 or so umbrellas,but invariably you could come down anytime upto 10am and still get one.

Onto the entertainment,or probably the lack of it.Certainly nothing during the day except for a game of football for the blokes and one game of water polo for everyone else.The evening was very lightweight in respect that the hotel was in charge of it all,Rocco took charge of this by turning on some sort of disco machine that drowned out the conversation being had,and on a couple of nights we had games of varying description,Mr Marvell and men vs ladies etc.Though on two occasions there was outside musical entertainment provided which was on one occasion good and on the other excellent,(the fat bloke on Thursdays,which he won`t mind me saying as he told us this repeatedly through the night,get him to play the piano more,he was superb)

Lastly but not least,the rep from Thomas Cook.I haven`t left him till now because of anything he did or didn`t do,just that because they didn`t do the whole entertainment thing
he was just a rep that came twice a day and took care of general things.Chris was both helpful and courteous which is exactly what you require from a rep,in my opinion.

(I have put entertainment as 'none' as we were never there in the evenings to find out so i am unsure if it had entertainment or not)

Me and 2 of my friends booked this hotel for two weeks all inclusive in the middle of August. When we arrived we were pleasently suprised as to how clean and friendly all of the staff were and were willing to help us with any quiries or questions we had for them.
As we arrived at around 10am we had to wait till 2pm to be able to get into our room as it was still being cleaned from previous users.
When we did finnaly get into our room we found that it was an apartment with 2 beds in one room and a couch bed in the living area. We found our apartment to be relatively big for our requirements and there was plenty of room for three of us.
There were lifts and also stairs to gain access to each floor.
In our apartment we had a fridge, a good sized bathroom and a balcony over looking the resort.
Our room was cleaned 5 times a week with fresh towels and toiletries constantly being brought for our room.
The food at the hotel was of a large variety and was constantly being refilled as soon as it ran out so there was never anything that was not available. There was also cold drinks and alcoholic drinks available all day and throughout meal times at the pool bar or the bar inside.
2 sides of the restaurant were full of food that was constantly topped up and drinks were situated on the opposite side that were just free to take.
At breakfast time there was a wide range of sausages, bacon, fresh fruit, etc. A lunch and dinner there were plenty of meats, vegetables, fresh salads and pastas available and there were also chefs cooking some of the meals infront of you in the restaurant which i thought was a really nice fetaure.
Also between lunch and dinner for a couple of hours the snack bar would be open with chips, burgers, pizzas, etc available.
Also within the hotel there were pool tables, tennis courts and football pitches that were all avaiable to use throughout our stay.
The hotel was situated at the end of San Antonio Bay which ir around half and hour walk to the West End which is where the majority of pubs are just past 2 of the major clubs.
It is in an ideal location to be out of the mad nighlife but it is within easy reach.
Overall our stay at the Marvel Complex was a very enjoyable one and i would certainly recomend this hotel and would like to return in the future.

We stayed at this hotel for one week all inclusive.
It was kept spotless throughout the whole week at a very busy time of year. Large swimming pool also very clean. Food was excellent. varied choice always chicken, beef, lamb choices included paella, chilli,curries, roasts, fish,very good salads.There were no queues either for food or drink. Large variety of drinks available from main bar and pool bar.The hotel is well situated at the end of the Bay. Very short walk to the beach where you can get the ferry to San Antonio for 2 euros.Plenty to do outside and all around the hotel well into the early hours of the morning. Great for kids, couples and families.Also the view from our room over the sea was spectacular.

stayed for 2 weeks never again
one thing we wanted was entertainmant NoNe
kids were running about hotel and getting told off
if ther was entertainmant then this wouldnt happen
no tv/games room either staff didnt smile when they gave you a drink in the paper cups
not enough variety of food for kids
chips for 2 weeks
ate out a lot and had to go out every night looking for entertainment
nothing else to say except wont be back there

Great location in the bay, lovely apartment with separate air condition in lounge from bedroom.

Large sun terrace around pool. Plenty loungers and brollys for shade.

Great pool bar which serves a good breakfast and snacks throughout the day.

20 minute walk takes you into San Antonio town.