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11 years 3 months ago
We arrived late in the evening to be met at the reception by a rather scruffy member of staff complete with woollen pullover. Not very professional. A meal had been kept for us which consisted of a very small plate of a so called salad. We asked to have a drink from the bar and were informed the bar was shut but a special effort would be made to get us one which duly arrived. After consuming the meal we went outside and immediately as we sat down another member of staff asked if we would like another drink from the bar. This was to be charged to our room. I pointed out that we were on an all inclusive package but to no avail. We naturally cancelled the drink.
On our way up to the bedroom we met some people who were due to leave the following day and were disappointed at the stories they told us about their stay, including the food etc. This naturally did nothing but upset us so rather than take the chance of spoiling our holiday we decided to go round to the hotel we had stayed in earlier in the year. What a difference. The minute we stepped in to the Marti La Perla it was like night and day. The staff were so attentive and said they thought they might be able to accommodate us so could we come back in the morning which we did. I'm glad to say they found a room for us and we thoroughly enjoyed the remainder of our holiday. We did have breakfast at the Fortuna and even that was pretty disastrous.
We will never recommend the Fortuna to anybody but certainly tell people to visit Icmeler as it is a great place to have a break and the Turkish people were as friendly as ever.
On our way up to the bedroom we met some people who were due to leave the following day and were disappointed at the stories they told us about their stay, including the food etc. This naturally did nothing but upset us so rather than take the chance of spoiling our holiday we decided to go round to the hotel we had stayed in earlier in the year. What a difference. The minute we stepped in to the Marti La Perla it was like night and day. The staff were so attentive and said they thought they might be able to accommodate us so could we come back in the morning which we did. I'm glad to say they found a room for us and we thoroughly enjoyed the remainder of our holiday. We did have breakfast at the Fortuna and even that was pretty disastrous.
We will never recommend the Fortuna to anybody but certainly tell people to visit Icmeler as it is a great place to have a break and the Turkish people were as friendly as ever.
Travel operator: Sunsave
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