109 Reviews
Traveller Rating
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Excellent75
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Very Good26
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Good5
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
Travel operator: first choice
3 Adults & 1 teenager.
Our initial thoughts when we boarded in Palma were that the ships decor looked tired and having booked a premium cabin it wasnt that much better than lesser grades.
However our weeks cruise was superb and that was mostly down to the hard working, friendly staff and the excellant Captain "JC"... as he liked to be known.
All the entertainment areas are superb and offer a great range of entertainment for all age groups.
Our week ranged from excellant shows from the entertainment teams in the Ocean Theatre, Jongleurs comedy evenings with 3 really funny comedians [1 night of which was an adults only show which was great],Guest vocalists, Easy listening piano music & a pub with vocalists and quizzes every night.
The poolside games were good to watch or take part in especially when the crew [including the captain] got involved.
The food was excellant.The informal Beachcomer on deck 11 was very popular but could get crowded at times. The freshly cooked pasta made while you wait was superb. Food was always hot and plenty of it.
The more formal island resturant was lovelly and again the food hot, varied and tasty with something for everyone.It was nice to be seated by waiters for braekfast & dinner but again there can be queues at certain times but the staff get you seated quckly. The outside grill bar [burgers, pork, chicken] was again excellant and very tasty.
A good selection of drinks were available and pretty reasonable although £1.50 for a can of juice is far too expensive especially when some cocktails were £2.50 !! They always have promotions on at some part of the day. eg happy hour...2 cocktails for the price of one !! with one waiters famous cry of " BUY 1 GET 1 FREE 1" or "BUY 2 GET 2 FREE 1" always having us in stitches. In the Bounty Bar you could get a pitcher of draft beer for £7.85 [thats 3 and a half pints!!]. Tea, Coffee, Hot chocolate is free and available 24hrs along with food in the Beachcomer & unlike some all inclusives the food was always hot fresh even at 4 in the morning !!!
Excursions to some places were a rip off. Having spoken to many people on board we were glad we had a bash at doing Rome ourselves. 9 euros return train ticket from Civittavechia to Rome Termini [just over an hour by train]. 18 Euros for the open top bus [all day ticket] and even a lunch near the Trevi fountain for 30 Euros for 4 of us more than beat the hefty price of the ships tours...ranging from £50 to £80.
One drawback was that our "day at sea" was ruined for a short while by the lack of sun beds to cope with everyone being onboard at the one time. We had to use chairs until some people moved away. It then meant we were back to the "get up early and put your towel out routine" even though the staff are meant to lift towels off beds not occupied for 30mins.....this didnt happen & to be honest i wouldnt want that job either.
the most important thing was that every single crew member tried to ensure you enjoyed your stay on board. Its always a good indication if staff are happy in their work and for the week we were on board thats the impression we got. Its also the first cruise weve been on where you were not hassled to leave "tips" for every bit of service you got.
Even though they advertise a relaxed informal cruise, it was nice to see that guests did make an effort to dress up for the evening on the ship.
All in all a great holiday and we would certaily reccomend the Island Star to anyone especially for a first time cruise. We would deffinately return and would love to try a 14 day cruise....especially if all the staff were as friendly as they were on this holiday.
Travel operator: CLC
Travel operator: First Choice
We thought it was fantastic. The staff and food was top notch and the entertainment was very well done. It is a big ship with lots of entertainment and some of it did not suit our tastes, but we just went to a different area of the ship! The Jongleurs comics were very good and we found the entertainment to be great as well.
All the off ship execursions were well organised and run.
We would get back on board in a heart beat.
Travel operator: First Choice
BUT THEY NEED TO SORT THINGS OUT INCLUDING THE PRICE OF DRINKS THE BILL WE GOT WAS MASSIVE. AND THE EXCURSION WAS OFF THE ROOF SO THEY SHOULD PULL THE SOCKS UP X
Travel operator: First Choice
Hope they are planning a replacement ship soon.
Travel operator: cruise 1st
The only slight observation is that it would have been nice if one had been given a free hat instead of the bar staff constantly trying to sell them.
Overall a very decent holiday, however do not do as we did and combine it with a stay at the Comodoro Playa hotel in Palma Nova. Supposed to be a 4* but more like a 2*. Full of Stag & Hen parties and no hotel management to speak of.
Travel operator: First Choice
Travel operator: Cruise1st
Bad points ---bedding old and has filthy valances
Cabin noise on Aqua excessive even worse when docked
Pestered repeatedly by being asked if we wanted a drink (12 times in one hour ) even asked when we had full glasses
Smoking allowed ( worse in bars eg Bounty Bar where entertainment is )
Travel operator: First Choice
Travel operator: first choice
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