We go away in July 2009 and on the thomson website it says after April 2009 the luggage allowances are changing. However I'm a bit confused about the new standard luggage and whether the 20kg includes the hand luggage. Or whether you get 20kg + 5kg hand.
This is what it says before and after the Date change!
Thomson Airways Baggage Allowance - Departures between August 2008 - April 2009
Standard luggage allowance
Each customer is entitled to a total baggage allowance of 25kg, of which a maximum 10kg can be taken into the cabin as hand luggage (max. dimensions: 55x40x20cm).
Now it says
Thomson Airways Baggage Allowance - Departures from May 2009 onwards
Standard luggage allowance
Each customer is entitled to a check-in allowance of 20kg baggage and a maximum 5kg for hand baggage (max. dimensions: 55x45x25cm).
Now does anyone read that as thomson saying Each customer is entitled to a check-in allowance of 20kg, of which 5kg can be used as hand luggage?
Cheers
p.s. I'm not sure if this should be in the tour op section, just wondered if anyone in general has come across this!
20kg baggage "and" a maximum 5kg for hand baggage
I would take that as both, 20kg and 5kg = 25kg in total.
Robby
That's what I'm hoping for Robby 
This is my take on it.
20 kgs in suitcase and 5 kgs in hand luggage...that's what it has always been for me Chivas.
However, Thomson now weigh both peice of luggage together on the belt, they weigh the cases first, then you have to place your hand luggage on top, the total amount is then totted up and together they must not weigh more than 25 kgs or you will be charge €9 for every kilo excess.
If the total (hand and hold) luggage is 25kgs, I understand it that 10 kgs is the max weight for hand luggage they'll accept in the cabin and this would mean your suitcase will have to weigh 15 kgs or less, before incurring charges.
Sanji
20 kgs in suitcase and 5 kgs in hand luggage...that's what it has always been for me Chivas.
However, Thomson now weigh both peice of luggage together on the belt, they weigh the cases first, then you have to place your hand luggage on top, the total amount is then totted up and together they must not weigh more than 25 kgs or you will be charge €9 for every kilo excess.
If the total (hand and hold) luggage is 25kgs, I understand it that 10 kgs is the max weight for hand luggage they'll accept in the cabin and this would mean your suitcase will have to weigh 15 kgs or less, before incurring charges.
Sanji
Thanks.
I think we are skytours and there's a bit about , some skytours or late deals may have 15kg of luggage. However it says it would have been made clear at the time. I can't ever remember seeing anything like that and if I do a dummy booking now for the same holiday it shows up as 20kg so hopefully thats what we'll get!
All they had to do was put it on my invoice and there'd be no bother!!! Idiots!!!
Anyway, if it's 15kg then I'll be going onto the plane wearing 14 t-shirts, 4 pair of shorts, and 3 towels wrapped around me!
I think we are skytours and there's a bit about , some skytours or late deals may have 15kg of luggage. However it says it would have been made clear at the time. I can't ever remember seeing anything like that and if I do a dummy booking now for the same holiday it shows up as 20kg so hopefully thats what we'll get!
All they had to do was put it on my invoice and there'd be no bother!!! Idiots!!!
Anyway, if it's 15kg then I'll be going onto the plane wearing 14 t-shirts, 4 pair of shorts, and 3 towels wrapped around me!
I have just come home from a Thomsons holiday with the same allowances as you have been quoted.
It is definately 20kgs hold and 5kg hand luggage.
It is definately 20kgs hold and 5kg hand luggage.
also i got told that they are giving infants 10 kilo luggage aswell this year somtime
cheers folks
Here is a link for baggage allowence to Thomson.
http://www.thomson.co.uk/editorial/legal/baggage-allowence.html
Angie.
http://www.thomson.co.uk/editorial/legal/baggage-allowence.html
Angie.
Sorry that link does not work you will have to type Thomson baggage allowence in your search engine and click on the link that way, dont know why the link I just gave you does'nt work now.
Everything is explained on their luggage allowence page.
Everything is explained on their luggage allowence page.
I saw that link but as we are on a skytours holiday, the bit about skytours is confusing and because they didn't put it on my invoice I don't know if we're15kg or what!
Looks like I'll have to ring them at 10p per minute to find out!
Cheers
Looks like I'll have to ring them at 10p per minute to find out!
Cheers
Chivas,
Go onto SAYNOTO0870.COM and you will get the local telephone number, I always do saves a fortune.
Angie
Go onto SAYNOTO0870.COM and you will get the local telephone number, I always do saves a fortune.
Angie
I could never seem to find one for Thomson! There was a number but when I dialed it it didn't get through!
I wonder if they'll be there today and if it'll be cheaper being a saturday!
Cheers for the help
I wonder if they'll be there today and if it'll be cheaper being a saturday!
Cheers for the help
Chivas,
I have just had a look and there are loads of numbers for Thomson Fly and one for Skytours.
I have just had a look and there are loads of numbers for Thomson Fly and one for Skytours.
It will state on your tickets what the allowance is. They usually arrive a week or two before travel so it's not like you won't have time to pack 
hmm, I just put in 08701649013 and chose find alternative number, it only gave me one which was 02071060373.
When I rang this I got India and it was a credit scection that only took payments.
So I just rang the number 0870 and after 12 minutes he told me I def have 20kg + 5 and also the seats are guaranteed which I was unsure about too!
So thanks everyone for your help!
Angie, for future ref could you tell me which number you put in to get the other numbers? Cheers
When I rang this I got India and it was a credit scection that only took payments.
So I just rang the number 0870 and after 12 minutes he told me I def have 20kg + 5 and also the seats are guaranteed which I was unsure about too!
So thanks everyone for your help!
Angie, for future ref could you tell me which number you put in to get the other numbers? Cheers
I know that phildo, I'm not daft!
Just the wife will be buying all the shops out so if it turns out it's only 15kg it won't all go in!
I just wanted to know now! Why shouldn't I?
Just the wife will be buying all the shops out so if it turns out it's only 15kg it won't all go in!
I just wanted to know now! Why shouldn't I?
Thanks Angie, there's loads of numbers!
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