All aircraft must be serviced at regular intervals as specified by JAA rules, otherwise they would not have an airworthiness certificate.
Unfortunately, aircraft, like cars, do go wrong from time to time and although it is unfortunate when it happens it is unavoidable, and most airlines do not have spare aircraft waiting around in case one goes wrong.
Updating of aircraft is a different story - a lot of te cheaper carriers will use older version of planes, but as long as they are not falling apart inside they should be OK....
Is anyone here travelling on 5A 132 on Thursday,3rd Nov, from manchester in Sunshine 1st ?
I have had a call from Travel City to inform me that although SF is available out bound , it will not be available inbound from Sanford as the aircraft is being grounded for maintainence. They are refunding half of my SF supplement and everyone will have to have economy seating for the return leg.
I would be grateful to hear any replies.
best wishes
Dave, Casterton 743
you must be gutted.
Good Ole TCD have let you down, you of all people, one of their greatest ambassadors.
I find it amazing that they've arranged to service the plane before it's forced upon them by some breakdown. Who knows, the replacement aircraft may have a better chance of getting you home without a delay as a bonus.
I'd be interested to know when they mail the refund payments though, bet it's not soon and it's only 4 weeks off. Bet you paid in full 10 weeks prior to dep. and if you paid a credit card charge, get them to add the relevant portion of that onto your sunshine refund.
Of course, there's the concept of breach of contract. TCD is responsible for the actions of it's suppliers so they cannot excuse themselves by reason of necessary maintenance - hire another plane with a sunshine equivalent.
Best of Luck.
Mike
I dont think they have let me down as they are still providing the service. They are refunding the sunshine first half supplement by the end of the week. No CC charge as I paid by debit card. Lisa at TCD was waiting for the seating plan when she spoke to me for the return aircraft. I can still use the SF check-in, have 40kgs of luggage etc. The only thing that crossed my mind was this, I will be travelling alone this time as I have friends in Florida, so have they bumped me off to give the seat to another passenger? If that was the case, they would have done it for the out bound trip also. Anyway, it wont hurt to fly economy for once its just that Im a big lad and I do like me comfort.
best wishes
Dave
Hi I am flying to Tenerife tomorrow. I have booked my tickets with xl but going out it is an Air Atlanta flight. My tickets say I have to check in at terminal 2 but a few people have said its the station?? please can anyone shed any light on this for me
Hi I am flying to Tenerife tomorrow. I have booked my tickets with xl but going out it is an Air Atlanta flight. My tickets say I have to check in at terminal 2 but a few people have said its the station?? please can anyone shed any light on this for me
Thanks
Vicky
Air Atlanta Europe flights check in at the Station, see Which Terminal Manchester for more info. Air Atlanta Europe and Excel airways are sister airlines, and will be merged in to one by May 06.
I am due to fly to Sharm El Shank in Egypt on Sunday 6th November with Air Atlanta and my tickets say terminal 2, after reading this site and looking at Manchester Airports Site it says I must check into at the "Station", where is the station check in desks? and should I get dropped of a termianl 1 or terminal 2. Thanks.
Sue
ive just noticed that the flight is air atlanta, has anyone heard of them? any information?
thanks
tracy
hi not sure,but are they italian.....Gavin
they used a 747 jumbo so it was half empty.
Flight on time, and not much to complain about.
asked for veggie meals and they gave us sausage swearing it was vegetarian sausage,(it wasn't), in flight entertainment was average.
plane was old and a bit tatty but nothing fell off !
I would use them again without worrying
del949
Check out the flights forum for 13 pages about air atlanta - Think you will find they are a part of the Excel group - Whether this is good or bad will leave you to decide. My sis flew with them last month and ended up on a jumbo to/from dalaman
LA
I don't think that they are part of Excel, but Excel certainly use them.
Within the group some aircraft operate under the colours and flight numbers of Excel and some under Air Atlantas
Kind Regards
Stewart
their web site says that Excel are "an associate company"
excell were sold abut 2 yrs ago by Libra group holdings to the same holding company who owns Atlanta they are sister companies
http://www.aviongroup.com were created by Air Atlanta Icelandic, to bring all their companies under one banner. They now own Air Atlanta Icelandic, Islandsflug (to be merged with Air Atlanta) , Air Atlanta Europe (UK - to be merged with Excel), Excel Airways, Avia Engineering, and recently acquired Travel City Direct.
They also own a shipping company, and their whole protfolio comprises 67 aircraft and 22 ships. Quite impressive!
Avion Group ,They also own a shipping company, and their whole protfolio comprises 67 aircraft and 22 ships. Quite impressive!
Air Atlanta flights also flying from Birmingham to Sharm under the umbrella of Xl.com. the return flight is air Malta.
We were due to be on Birmingham- Hurghada flights on 16th Dec but they have been scrapped by XL/Freedom flights/Ait Atlanta/ air Malta - or whoever!!!! Don't start operating the route until Dec 23rd now and I understand will also now be on the Air Malta aircraft (no IFE !!!)
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
Atlanta to Vegas & Tranfers
Posted by coolsox2003uk in America/Canada Discussion Forum
-
Atlanta Beach Resort Calangute
Posted by Boltscpl in Goa Discussion Forum
-
EUK237V - AIR ATLANTA - DELAY - TENERIFE-MANCHESTER
Posted by blondiegirl in Holiday Complaints
-
Does anyone actually ever post in here any more ????
Posted by Il-Hamrunese in Malta and Gozo Discussion Forum
-
WHAT NEW POST
Posted by ray388 in Help And Assistance