Please please can someone assist us with this problem we have found ourselves in?
Have booked to stay in the Bahia Principe Costa Adeje (Tenerife) but having researched the Internet we have since discovered that the hotel is very hilly and not suitable for those with walking difficulties. This does not meet our requirements as my husband has a health condition.
This is contrary to info we received through the travel agent and related gazeteer.
Having read several websites e.g. holiday truths, holidays uncovered we are led to believe that the Bahia Principe Tenerife (hotel next door) is much flatter and better suited.
Can anybody verify our suspicions? Hopefully our travel agent will come towards us and change our hotel, but if not we may have to cancel.
if you could swap the torviscas playa is agood choice or go nearer to loscristanos the vulcano and the bicatoria hotels la siesta hotel concisador hotel are in a flat location
hope this helps
Hi Emma .. you may find some useful info in these existing topics about both hotels:
I stayed here last weekend and yes its very hilly, the Ternerife part is no better to be honest. You would be better off swapping altogether too Fanabe or Las Americas area.
Regarding walking difficulties, I'm not sure. I do remember that there were ways to get to your room without going along the outdoor paths. It's built going downhill away from reception, so we would go along the corridor and take the lift down to our room. I can't remember if there were ways to go that you could completely avoid stairs every time, but I'm guessing there might be.
You say your husband has a 'health condition' - sorry I was answering the above assuming he is in a wheelchair. If that is not the case I think you will definitely be fine. Even if in a wheelchair, but still able to get out for short moments etc, I still think it might be fine. It really depends how much of a problem a few steps it. I can definitely verify though that it is fairly easy to get down from reception to the pool area via lifts in the hotel block. Maybe other people have used the outdoor paths.
As mentioned in a previous post if your husband has mobility problems you would be better off at vulcano or bitacora hotels as they are on the flat. Torviscas area is nice but still quite steep walkways and slopes to and from beach front.
Further to everything I said about the Bahia Principe, this only applies if you do not intend to leave the hotel. You won't be able to just go out for a walk without encountering a lot of steep hills. We actually climbed across a grassy bank to get to the town!
I was at this hotel last year and have just booked up again. Great hotel. ALthough it is built on a hill there is perfect access to all floors, bars and resturants via numerous lifts ramps located all over the complex. There were several wheelchair guests and some people with walking difficulties there last year. All you do is go to the nearest lift in what ever part of the hotel you are in and that sorts out the level difference. FOr instance if you are at the lowest level pool near the sea you head to the nearest room block. get the lift to the top floor and walk to the reception area. Vice versa on the way back. Lifts are everywhere. Good luck.
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