Flight Only / Airline and Airports

Discussions relating to flight only, airlines and airports.
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I shall move this to the Flights forum.

This sounds like an insurance issue. The flight ticket is probably non-changeable and non-refundable. You should contact your wife's/baby's insurance company for advice.

luci :wave
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Hi Borgy .. this must be a worrying time for you. I agree with luci, this sounds like an insurance matter, assuming that your wife and child have travel/medical insurance cover.

However, I think your insurer would need contact and supporting evidence of your daughter's need to return home from one of the doctors treating her in China, rather than from your own GP in the UK.

Without adequate insurance cover, alternative options may be limited depending on what you mean by a "normal ticket". If it is a flexible ticket, there may be scope to bring forward the return date without expense. But if it is a restricted ticket, you would have to rely on the goodwill of the airline if you are to avoid additional costs. The airline may require medical evidence from China that your daughter is 'fit-to-fly'

Good luck.

David :wave
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Yes check the terms of the ticket. Some scheduled airline tickets allow a change to the return once travel has commenced for a fee.

luci :wave
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http://www.klm.com/travel/za_en/index_default.html?sa_url=categories.htm%3Flocale%3Dza_en

Sorry to hear about your dilema. If you have not checked the above link it could be worthwhile doing so (KLM).

Nivsy
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