What was the delay caused by?

Some info here FWH regarding flight delays. They say first stop is to contact airline, if they ignore then there's a link to the Air Transport Users Council. :-

http://www.moneysavingexpert.com/travel/flight-delays

More info here:- http://flightmole.com/

Thanks for the links. He is seeking to recover from TO - A 7 day holiday became a 6 day holiday. From memory there was something about claiming back from the TO.

fwh

Worth checking your travel insurance for any benefits for a delayed departure. Might only be £10-£20 but something.

We were delayed for 3 days in Menorca during the taxi/coach strike a good few years ago. After the first 12 hours we got X per hour compensation from our Insurance.

Is this a weather delay ? If so think the tour operator/airline will rightly hide behind this ( assumming they have offered the hotel/food/drink during delay ) and you will need to look at travel insurance.

Kind Regards
Stewart

fwh,

First, if this is a package tour (usually determined by two or more elements picked from a list such as Hotel, flight, transfers, ship car hire) then your friend can claim from the Tout Op. for one seventh of the Total Package Price.

Case taken to court against Kuoni some several years vack (Luton county court I believe) and the court found in the plaintif's favour.

Lucky really coz I used the same argument against TravelCity some 4 years ago when their airline delayed my arrival in Florida by one night. My solicitor (good ol' Ros) secured one fourteenth part of the total package value - plus £50 pp out-of-pocket expenses.

Go for it.

Mike

ps, hello all !