I waited for over a month & still nothing from FC, so tried (& tried & tried!) to get them on the telephone last Tuesday. 3rd phone call & after being on hold for 45 mins
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I eventually got to speak to someone in the correct department.
This time I was told that building work has been halted as the Mexican government may not give permission for the building to be more than 1 storey high. They were hopeful it would be sorted out by May or June this year at the latest. I asked that if they were granted planning permission again, when is the soonest they could hope to be open next year. I was told it would be at least June, so I asked for my deposit back.
Very annoyed that they did not make any effort to get in touch with me, I only knew about the building problems from reading these forums after I'd already booked my holiday.
I would love to go there once it is all (hopefully!) up & running, but realistically, it doesn't sound like it will be for next summer, never mind easter.
I just wonder how many other customers' deposits they are hanging onto & gaining interest on, knowing full well that they will not be able to accommodate them on the dates they want! Quite a few, I'm sure - if it wasn't for this forum, I'd still be blissfully unware!