If you are concerned that they ticket agent have not yet booked flights at X price and are going to buy them cheaper then here is what you do. Or anyone should do for that matter.
The airline by law, issues a Confirmation Invoice once the flights are booked and the agent should give the client their copy of it. The Confirmation Invoice shows the value payed to the airline for the flight booking (should be the amount you payed) and gives the passengers a copy of the airlines Terms and Conditions which your booking is subject to. You should ask for it.
Lots of comments from many people but the question should be what the original poster is doing or has done about it?
The first post was Monday - plenty of time to sort it out. Even more important prices change, often on a daily basis. The price now could be even lower or much higher.
Elsewhere the same poster raises questions about the probity of airlines and delays. Are we being asked to help or having a debate on airlines, agents and customer services?
They have been given a choice - either cancel and rebook or accept the original booking. All other comments are simply that.
As has been said by SMa we can only offer our personal opinions on any of this and our replies often do not match the expectations of the person asking the question.
The booking agent have stated their position and and has no intention of changing it so we are just going round in circles.
fwh
The first post was Monday - plenty of time to sort it out. Even more important prices change, often on a daily basis. The price now could be even lower or much higher.
Elsewhere the same poster raises questions about the probity of airlines and delays. Are we being asked to help or having a debate on airlines, agents and customer services?
They have been given a choice - either cancel and rebook or accept the original booking. All other comments are simply that.
As has been said by SMa we can only offer our personal opinions on any of this and our replies often do not match the expectations of the person asking the question.
The booking agent have stated their position and and has no intention of changing it so we are just going round in circles.
fwh
Well been as you haven't done anything at all about it yet I would suggest phoning up again and getting a different member of staff or even ask for management and explaining again!
You are unlikely to get anywhere but it can't get any worse by trying!
If that gets you nowhere then cancel and rebook and save yourself £100 on what you originally were happy to pay! £100 is better than nothing!
You are unlikely to get anywhere but it can't get any worse by trying!
If that gets you nowhere then cancel and rebook and save yourself £100 on what you originally were happy to pay! £100 is better than nothing!
make sure the £100 is still there to be saved first. Others may have taken up the offer of the cheap seats by now.
I do think it's odd that you are persuing this in this way and the attitude you are taking with those on this site that have tried to help or empathise.
The title of the thread is 'flights booked two days ago fares reduced 50% by airline today'.
The title says it all. You entered into a contract the day you booked. You must have been happy with the price at the time or you wouldn't have booked it. I don't understand why you think they should let you now have it at a cheaper price. It happens throughout business and industry.
Annoying yes. Breach of contract ? I think not. It's you that is trying to go back on the deal.
Doe
The title of the thread is 'flights booked two days ago fares reduced 50% by airline today'.
The title says it all. You entered into a contract the day you booked. You must have been happy with the price at the time or you wouldn't have booked it. I don't understand why you think they should let you now have it at a cheaper price. It happens throughout business and industry.
Annoying yes. Breach of contract ? I think not. It's you that is trying to go back on the deal.
Doe
I am disappointed that after all the advice given the OP has not come back to inform us of her decision re the flights. I did have a look on the DIY board as I have booked a cruise through a TA.I booked my own flights as the cruise company could not give me the flights I wanted. (Celebrity to many changes to fly to Auckland) Have booked stopover package with Singapore Airlines and hotel in Auckland.
The OP is asking if anyone has had their return flight booked and the airline has cancelled. Asking what has happened to others in the a similar situation.
I take this to mean she is going on the flights still but still concerned about the return flights.
Perhaps she will come back to us but given some of what was written she may not have liked what we had to say.
Sue
The OP is asking if anyone has had their return flight booked and the airline has cancelled. Asking what has happened to others in the a similar situation.
I take this to mean she is going on the flights still but still concerned about the return flights.
Perhaps she will come back to us but given some of what was written she may not have liked what we had to say.
Sue
Are the postings genuine or is it someone trying to create argument/discussions on a what if basis?
There was a question on insurance that quickly died.
Netiquette says that you should say thank you even if the answer is not what you wish to hear.
Problem is so many ask for help and advice but very rare is it that they bother to come back and say how they went on.
I always make a point of saying thanks to those that do.
fwh
There was a question on insurance that quickly died.
Netiquette says that you should say thank you even if the answer is not what you wish to hear.
Problem is so many ask for help and advice but very rare is it that they bother to come back and say how they went on.
I always make a point of saying thanks to those that do.
fwh
Yes I also would always say thank you after all I would have asked for advice of help to hopefully see more clearly what the position was. Still it takes all kinds to make a world.
Sue
Sue
Well the OP was last on line this evening at 8.34pm but chose not to give us an update as to what they have decided to do. 
She mentioned going in to see her local travel agent today who she has known for a long time and who she felt would deal with this more amicably and symathetically, but didn't book with because she was in a rush.
Although why you would be in a rush to book something that is a long way in advance I am not sure, if you have a tried and trusted travel agent you have known for a long time that you could go to ?
As you say Sue, I guess it takes all kinds to make a world.
She mentioned going in to see her local travel agent today who she has known for a long time and who she felt would deal with this more amicably and symathetically, but didn't book with because she was in a rush.
Although why you would be in a rush to book something that is a long way in advance I am not sure, if you have a tried and trusted travel agent you have known for a long time that you could go to ?
As you say Sue, I guess it takes all kinds to make a world.
i'm fairly sure the OP has posted on a very similar vein on other travel sites. i did not follow the threads on the other site as i felt there was nothing further that could be said on this matter.
maybe they are getting a more sympathetic response there, rather than the facts as they got here.
maybe they are getting a more sympathetic response there, rather than the facts as they got here.
jimd-f wrote:i'm fairly sure the OP has posted on a very similar vein on other travel sites. i did not follow the threads on the other site as i felt there was nothing further that could be said on this matter.
maybe they are getting a more sympathetic response there, rather than the facts as they got here.
quote]
LOL at least people can trust us HTers to tell it how it is rather than give people false hope.I'd rather do that than encourage people to spend hours on premimum rate phone lines wasting time and even more money only to get nowhere with it anyway.
Lets keep the personal comments out of this please. If you feel you can no longer give practical help it's best just to ignore the thread.
The thing is though Fiona a lot of us did try to help, so why hasn't the original poster come back on and told us how he or she got on when she went to the travel agent ?
There are three or four quite detailed repiles to him/her which must have taken some time to put together.
There are three or four quite detailed repiles to him/her which must have taken some time to put together.
Netiquette says that you should say thank you even if the answer is not what you wish to hear.
Problem is so many ask for help and advice but very rare is it that they bother to come back and say how they went on.
I always make a point of saying thanks to those that do.
You cannot make them.
fwh
The thing is though Fiona a lot of us did try to help, so why hasn't the original poster come back on and told us how he or she got on when she went to the travel agent ?
We'll never know Doe so best just let the thread drop off the page. If they don't want to reply we can't force them but at least our members did what they do best and gave helpful advice
I think I may have been misunderstood here - I was upset that when I found by chance the price of my inbound flight had halved, overnight, a long way out from the departure date, costing me a lot of money. So I phoned the agent to ask if it could be "rolled over" which is a standard travel industry procedure for changing (not cancelling) a flight date before it has been paid. The agency response was first to deny the flight price had halved, saying I was making it up, then when I pointed it out again, reluctantly agreeing I was right and then saying aeny change to the flights would cost me my total deposit. As I was planning on spending a lot of money with them, besides the flights, I asked if we could come to some deal and they were very aggressive in saying no. Since then, and as it is still a long way off I have plenty of time, I have been watching and the prices are still falling, so I have not yet changed the booking. Will wait and see a bit longer.
Honeyrose wrote:So I phoned the agent to ask if it could be "rolled over" which is a standard travel industry procedure for changing (not cancelling) a flight date before it has been paid.
Please can you explain this 'standard travel industry procedure' a bit more for people like me who have never heard of it ?
Perhaps Honeyrose is not British? This is maybe where the muddle is. Maybe this is standard practice in the States but not heard of it in the UK.
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
Booked today!!!
Posted by AnneJ60b in Greece - Rhodes Discussion Forum
- We booked our honeymoon today!!
-
Booked today for July 2007
Posted by DOA in Bulgaria Discussion Forum
-
got back on thursday booked again today
Posted by oliday in Cyprus Discussion Forums
-
Thomson Flight Today from Goa
Posted by jom1964 in Goa Discussion Forum