Over on Trip advisor someone is asking the same question and apparently they have been overbooking the place since last year and are sending the overbooked guests to the Ghazala beach which as you know is a much inferior hotel.Direct,Airtours and My travel have now been taken over by Thomas Cook and they for some reason havent got it on their website,probably because its overbooked!

Some more info on this thread

http://www.holidaytruths.co.uk/viewtopic.php?f=32&t=110887

We go in 2 weeks and they had better not even think of changing our hotel

We go in 2 weeks and they had better not even think of changing our hotel

With 2 days to go they have, we have been offered the Sonesta Beach instead

Apparently the Gazala Gardens is part of a group called Red Sea Hotels Group and Thomas Cook/direct holidays have terminated their contract with this group. This is why they are not appearing on web-sites at present.

Doe

I prefer the Sonesta beach resort personally to the Ghazala, but then i am biased as i am always there
Michelle x

Of course thinking about it, Thomas cook holidays that Graham is talking about maybe a different operator, a firm via thomas cook? Another agent perhaps?

Michelle x