Hi All
Just wondered if anyone has ever been skiing this year to Arinsal Andorra and stayed in the Crest and encoutered problems with the Tour Rep there, I can honestly say having travelled with TC/My Travel/Panorama to Bulgaria in Jan and having such an excellent service by the reps there, that this person was about has much use as.........well he might as well have not been there.
I have written to TC about the person and I know from our stay in the hotel that week our case was not isolated, and reading reviews on other sites we are not alone. Just was wondering if anyone else had encountered this person.
Thanks in advance.
By Tour Rep do you mean TC Resort Representative? A Tour Rep is someone who guides excursions and is more often than not, not employed by the Tour Operator.
Anyway, its a fact, some reps are just poo. If they are young, sometimes they are just there for the off time when they can get leathered and wot not.
Maybe he/she was new? They do get thrown in at the deep end sometimes.
Or, perhaps an old hand who didn't really care?
Either way, the letter to TC should at least bring into question this persons ability to do their job.
Louise
Sorry yes I mean the person that is employed by the tour operator in resort. Yes this person was very poo!! Having travelled with My Travel now Thomas Cook we have never encountered a problem except this time.
Hopefully the letter will do the trick. Just think this person was there for the cheap holiday and to get drunk everynight they were shocking!! We had no assistance from them which was made worse by the fact I had a accident and we had no help. Its all a long story....,
Thanks again
Owl
Hi again owlss6,
This was just one problem we encountered with this person and our case was not isolated everyone was encountering problems.
Like I say this is the edited version there is more to the story but hopefully TC will sort it out although I am not holding my breath.
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
- Apartamentos Andorra/Andorra Aparthotel
- Holiday Reps
-
complaint of holiday reps
Posted by swifty1969 in Holiday Complaints
-
Holiday reps confessions on ITV
Posted by Jay Trip in General Holiday Enquiries, Hints and Tips
-
Holiday Reps.. [moved to general forum]
Posted by joeyc in General Holiday Enquiries, Hints and Tips