Labellatoscana, and the owner, ****, did not provide a clean or high quality vacation rental when we were in Nice in October, 2005.

1. The floors were so dirty that our feet were black within several minutes. We had to clean the floors ourselves, on hands and knees.
2. The ceiling fan was the source of much of the dirt, as the accumulated crud was almost 1" thick. We had to clean this to make the unit habitable.
3. The apartment manager did not answer our phone calls, or respond to messages.
4. The building doorbell did not work, so that our friends could not pick us up or let us know they were at the door.
5. We only had one set of keys, so one of us was locked out, twice, late at night, for at least an hour, until someone else went in the building. We asked for another set of keys, but none were provided.

Most importantly, *****would not provide a refund, and she did not think any of these issues were critical. She refused to stand behind her product, and feels that cleanliness and access to the unit are not important. I would recommend that you not stay in any labellatoscana properties until there is an improvement in quality and service.

*Edit names removed - Glynis*