My husband and I (no- we dont have royal connections!!) have mobility problems and having previously visited this airport and struggled with the sheer size of it we asked for assistance. We flew bmibaby from Cardiff.
On arrival at Palma we exited the plane via a huge lift that then transported us to the baggage hall ent. This took a few minutes- just have your passports ready as you go through a seperate passport control area.
Wheelchair users were using the same facilities.
On return, the lady on the check in desk called for a buggy and within a few minutes we were shown to security (on the same level and about 20 paces from the desk) and onto a buggy. A 5 minute drive wizzing past people and through passport control and we were at our gate.
The whole experience was excellent and to be recommended.
Please dont be affraid to ask for help even if you dont generally use a wheelchair. We will use Palma again with no worries.
