Hi I am new to this forum, but I need help
My Fiance and I are getting married in August and we are going to Kuredu for our honeymoon. Unfortunately we have only just received information from our tour operator that building work is being carried out in the resort. Which is a long time after the work has started which I believe was in April.
It would be great if other people could let me know when they were informed by their operator of the impeding work on the island. I would like the dates when you were informed and the length of time between being informed and actually going to the resort
It's a little bit too late to change islands now, and, after spending all that money we feel that the service has been poor and wish to make a formal complaint and your evidence of early dialogue between yourselves and your tour operator would help back up my compliant.
The evidence I gather will be in the strictest of confidence and no names will be forwarded.
We are still looking forward to going to Kuredu and I am sure we'll have a fantastic time.
I would like to thank you in advance for your help in this matter.
Regards
Jon
If you download the Safe and Sound booklet, link at the top right of the page, it states your rights regarding building work at your resort.
HTH
luci
It not so much that the building work is being carried out, its the length of time before the tour operator let us know about the work, a full two months after the work began, therefore giving us little choice if we wanted to change islands
Jon
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