Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
dominican
12 Posts
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The first 12 hours don't count so your compensation would be based on 24 hours.

Were you also put up in accommodation?
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yes we were in the raddison hotel
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So you were delayed 36 hours but put up in the Raddison for the delay, was food provided? And you got £162 compensation - sounds about right to me.

We were delayed 3 days in Menorca and were put up in an AI hotel and on return we received £100+ (can't remember exact figure now) compensation.
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yes food was but we had to buy our own drinks which was not cheap and as we were going to an all inclusive hotel we were out of pocket
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It's always worth turning down the first offer of a figure of compensation but if you've already accepted it and banked the cheque or it's gone into your account then I don't think you will be able to pursue it further.

I would put it down to experience myself.
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and as we were going to an all inclusive hotel we were out of pocket


Doesn't the £162 put you back in pocket?

I take it this was on the outward journey to the Dominican Republic?

Peter
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no we got there at 4o clock in the morning so we lost 2 days really
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sounds fair enough
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Hi I wsould coun the cost of the holiday and work out how much two days of your holiday cost and then for the inconvience add a little more and then write to them again saying you are not happy with what they have offered and see if they come up with a better offer. Yours Janice
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Sorry didn't realise it was your outbound flight that was cancelled I thought you meant return :(

In that case I would ring Ros Fernihough on 01922 621114 Ros is a travel law solicitor and assists our members. She will offer you free advice - that's if you haven't accepted the offered compensation.
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You can also claim on your insurance for each 12 hours delay -- they pay between £20 - £40 for each 12 hours depending on what kind of policy you have.
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