bangkok marriott hotel and spa - please help !!!

flux

2007-11-04 22:13:08

i have been browsing trip advisor and found some terrible review for our bangkok hotel posted a few days ago

up until today i could have cancelled free of charge , but now i MAY be liable for the full cost of the room

there is a number for the hotel 66-2-4760022 but when i ring that exact number it doesn't work, i can't seem to find a contact number that works to ask if we will be charged .

Can anybody tell me if they have stayed there recently was it really terrible ??

is trip-advisor really reliable ? i am gutted we were really excited about our trip.

D x

Fiona

2007-11-04 22:18:52

ignore it! I had the same for a Jaipur hotel- bad reviews just before we were due to go. They were utter rubbish. I'm sure many rival hotels put in bad reviews into many sites. Here in HT we don't accept reviews posted in the country of that hotel. That cuts down on potential problems. It is also the case that TA is used by mostly Americans and I think they often have different expectations from hotels.
I have stayed at the Marriott and it is an excellent hotel

Sunbear

2007-11-04 23:08:09

We've stayed four times or is it five. The hotel will really have had to gone downhill a long way to warrant consistently bad reviews. Its a very well regarded Marriott (even by Americans - well it is an American chain). Last visited in 2006 and apart from food prices being a bit steep (by Thai standards) it was still a lovely hotel...its actually my personal favourite along with the Mandarin Oriental in KL.

flux

2007-11-05 08:49:01

oop's in my panic i rang the hotel , they were very nice and didn't charge me for cancelling

I rebooked at the shangri-la, i had my reservations about being on the other side of the river anyway.

I hope i made the right decision, oh dear :oops:

thanks so much for your responses, this is my first DIY and i was feeling the pressure :lol:

we leave this saturday eek !!

Fiona

2007-11-05 16:59:15

dont think about it now- I'm sure you will like the shangri la

flux

2007-11-05 17:03:54

thanks fionna , after doing more research today it looks perfect and i am (finally) happy

we even splashed out on the hotel pickup service, i wasn't keen on searching for the metered taxi point after a 14 hour flight , oh how lazy are we ? :lol:

Fiona

2007-11-05 17:05:32

and why not? :lol:

flux

2007-11-05 17:07:15

oh dear, i really must calm down now , i'm very excited now its sorted !

when do you go next fionna ?

Fiona

2007-11-05 17:09:30

december 26th(Bangkok

)

flux

2007-11-05 17:14:51

oh wow, not far for you either then

how long and which hotel did you go for ?

how many times have you been ?

tell me to mind my own if you like :lol:

Fiona

2007-11-05 17:20:41

we are only away for 7 days and we are going to the Landmark( for the third time

) I've also stayed at the Marriott of course.

flux

2007-11-05 17:22:39

oh how fab , xmas in bankok !!

Fiona

2007-11-05 17:24:03

new year

flux

2007-11-05 17:27:33

of course, you are leaving boxing day , silly me

have you done new year there before ?

Fiona

2007-11-05 17:44:37

no- never been away then at all!

Travelling Sam

2007-11-05 18:17:04

I'm intrigued - how much does the Shangri-La charge for airport pick-up?

P.S Behind the hotel you'll see a massive tower, Lebua hotel, which has a rooftop bar & restaurant (Sirocco) - the highest in the world I believe! Makes for a great sundowner cocktail (might need to book - sure the Shangri-La will advise). It's overpriced, but overpriced in Bangkok is like, normal price here!

flux

2007-11-05 19:03:24

it will cost £33 for a mercedes pickup dorr to door :oops:

couldn't resist , i know its far more than a cab but it is a special trip.

we will get a normal cab on the way back.

when i visit a country for the first time i prefer an airport pickup, i worry about getting into trouble while jet lagged , i wouldn't cope well :lol:

thanks for the tip about the sundowner if we are in the vicinity we will pop in

we are big fans of sundowners its one of our favourite parts of the day !

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