Fiona im sorry if I have done wrong to ask this here if so will you tell me where i should add it please would anyone have a ph number for travelodge head office ....or anyone of them for that matter ...we always pay for our rooms before we go ..but in nov the lady made us pay again and said we booked a room but did not pay for it ...we did pay we have the proof on the credit card bill ....we have e maild T/L 3 times and they had still not got back to us what we need is to talk to someone on the phone .....colleen