Over the past 6 years or so I have used this company many times, nearly always find them to be the cheapest for the accomodation I needed and never had a problem with them. I was gutted to see their recent problems etc and just felt relieved that I had nothing currently booked with them. But now it seems they are to start up again in March. Where do the people stand who had bookings with them and for example going on holiday after March when they maybe up and running again, I guess they would be even more gutted now that they seem to be setting up again.
http://www.wshtravel.com/holding/relaunch.aspx
http://www.wshtravel.com/holding/relaunch.aspx
-
Edited by
David
2009-01-30 22:59:42
Merged with existing topic, as it's probably best that we keep all discussion in one place.
Unbelievable, I have been a big fan of theirs but could never have confidence in them again after their treatment of customers over christmas and not being upfront about their difficulties.
Dave
Dave
To be fair to them, I think their hands may have been tied with instructions from their administrators. At least they fixed the website not to accept any more bookings well before the official announcement.
luci
luci
Would you use them again Lucy? It's a funny old game Bankruptcy it is the people that they have not been fair to, that I am concerned about. I can not reconcile being fair to them. sorry,
Dave
Dave
Hi All
I applied to my credit card company for a refund as I had paid a deposit to WSH for a hotel in June. I got a rerund inside 10 working days, so thanks to First Trust Visa
Robert
I applied to my credit card company for a refund as I had paid a deposit to WSH for a hotel in June. I got a rerund inside 10 working days, so thanks to First Trust Visa
Robert
I wonder if they've sold the site and operations to someone else (which is fine) or if it's the same directors just wiping the slate clean and starting again (smelly!).
Anyone know?
It says " A Division of Bespoke Destinations Ltd"
but no such company exists so using its name is against the law from what I understand!
Interesting .......
Anyone know?
It says " A Division of Bespoke Destinations Ltd"
but no such company exists so using its name is against the law from what I understand!
Interesting .......
Bespoke Destinations has always been one of the Company's trading names.
Rather than jump to conclusions, I'm prepared to wait and listen to Mr. Clifford's side of the story. I always found him to be an honourable guy to deal with in the past and I'm happy to listen to his version of things before making my mind up.
Rather than jump to conclusions, I'm prepared to wait and listen to Mr. Clifford's side of the story. I always found him to be an honourable guy to deal with in the past and I'm happy to listen to his version of things before making my mind up.
I agree. Let's see what they have to say.
Has a anyone heard from the directors directly since the liquidation? Sagres? You write as if you know them well.
It would be interesting to know the future plans.
Has a anyone heard from the directors directly since the liquidation? Sagres? You write as if you know them well.
It would be interesting to know the future plans.
No, I've heard nothing, nor would I expect to whilst liquidation discussions are underway. I don't know them personally but have had direct dealings with Mr. Clifford in sorting out a minor problem previously and, based on that experience, am still happy to listen to and consider his side of the story. For this reason I have registered my e-mail address on WSH's revised web site.
I am pleased to say I have got my refund from my credit card company, but I would not trust WSH again either.
Dear All,
My first post. i am pleased that some people got there money back but my deposit was £78. not covered by Visa, I did pay visa debit so have sent off claim form to administrator but do not expect to get anything back.
The point of this post is I was under the impresion that ALL money paid was held by lloyds and could not be touched now I find only the balance is covered appears I have lost my deposit. WHO would trust WSH again not me.
I have dealt with them in the past and been pleased but never again.
My first post. i am pleased that some people got there money back but my deposit was £78. not covered by Visa, I did pay visa debit so have sent off claim form to administrator but do not expect to get anything back.
The point of this post is I was under the impresion that ALL money paid was held by lloyds and could not be touched now I find only the balance is covered appears I have lost my deposit. WHO would trust WSH again not me.
I have dealt with them in the past and been pleased but never again.
They did always say as one of their selling points that all monies paid were held in a trust account until your hotel stay was completed so why are they telling people to claim on their credit cards?? Has the trust account been compromised or did it never exist?
It would be nice to have a full explanation from the administrators?
I've just found this in Googles cache of their terms page ...
Post edited for copyright reasons
David HT Mod
It would be nice to have a full explanation from the administrators?
I've just found this in Googles cache of their terms page ...
Post edited for copyright reasons
David HT Mod
Post edited for copyright reasons
David HT Mod
David HT Mod
Post edited for copyright reasons
David HT Mod
David HT Mod
Dear Wilwak
I am pleased that i am not the only one upset by the way we have been treated. i did send a E Mail to the administrator asking has the fraud taken place, ie money removed from the holding account. I have yet to get a reply. I can find no mention that the balance is covered but the deposit is not.
As my amount was under a £100 I could not claim from a credit card in any case. I booked with WSH as the guarntee they said they had for my money appeared to stand up, it now appears that I was wrong.
I am pleased that i am not the only one upset by the way we have been treated. i did send a E Mail to the administrator asking has the fraud taken place, ie money removed from the holding account. I have yet to get a reply. I can find no mention that the balance is covered but the deposit is not.
As my amount was under a £100 I could not claim from a credit card in any case. I booked with WSH as the guarntee they said they had for my money appeared to stand up, it now appears that I was wrong.
Hi all
My deposit was only £59, but my visa paid out. Give it a go and see what happens.
Robert
My deposit was only £59, but my visa paid out. Give it a go and see what happens.
Robert
bespoke destinations ltd was registered on 2nd september 2008, previously was an "off the shelf company " called rolco 306 ltd. it is registered in Hull and the directors are listed as a secretariat. make what you will from that.
Changed it's name to "Bespoke Destinations Limited" on 2nd Feb 2009. That's why I couldn't find it two days ago.
wck2.companieshouse.gov.uk/3472be5fb799d80b28fc8e1fab2532a9/compdetails
wck2.companieshouse.gov.uk/3472be5fb799d80b28fc8e1fab2532a9/compdetails
Hi wilwak ... for copyright reasons, it would be appreciated if you could refrain from reproducing any further material from other websites please.
Many thanks.
David
Many thanks.
David
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics