Hi Everyone, hubby and middle daughter have just arrived back from New York - flight and hotel booked through Opodo, when they arrived Monday night at the hotel they were told there was not a room for them but that they would be put into a sister hotel, after the long flight etc they just agreed to this, however the hotel they were sent to was further away (about an 8-10$ cab fare) and did not provide breakfast. The next day hubby went back and asked about the breakfast (he did not realise it was not provided at the other hotel) and was told that they could come back to the original hotel for this - not really feasible in view of the journey! (he also asked if they could just phone the other hotel and tell them to give them breakfast - they offered him just a 20% discount) Have just checked the 2 hotels for prices for next week and they were sent to a slightly cheaper hotel. No explanation could be offered as to why a room was not available, I had packed copies of the bookings etc, despite asking several times as to why this had happened. They had to walk much further to everything etc. I was going to send emails to Opodo and Holiday Inn regarding this one hotel was an express, as far as I am aware they are part of the same group, do you think it is reasonable to ask for some compensation, especially in view of not having breakfast provided. Thank you. Nels