Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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I assume this is what you are asking for.

Contact details for Ros Fernihough Travel Law Solicitor.

The direct number to Ros's PA Pam is 01922 705134

Or try the switchboard number 01922 633214 and ask for Travel Dept.

fwh
Reply
Thanks for the number im going to call her office on Monday morning to give me some advice they already owe me approx 700pounds and i still want some compensation this is the first time i have not taken the brouchre with me but i will not make the same mistake again the holiday cost me alot of money and i intend to make thompson pay for their mistake
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If you try to book this hotel via the Thomson website now, it says 'PLEASE REFER TO THOMSON on 0871 231 4691 FOR IMPORTANT ROOM OCCUPANCY ERRATA INFORMATION'. Presume this may well relate to your problem and you may wish to quote this as part of your evidence that you were not given this information. Hope this helps.
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Mehmeh 1 . Thanks for the information we booked to go to this hotel for easter last july it stated in the brouchre deluxe4 and when we got their i asked the holiday rep where is our deluxe4 room and she said it was false discription but it was to late as we where already there and had nowhere for my daughter to sleep so i complained and thompson where not bothered they made me pay 400pounds to move to another hotel which they said the rooms would sleep 3 adults and when we got their they where for 2 adults we asked to move to a bigger room called a lost room but they where full later into the holiday i noticed their were interconnecting rooms and the hotel offered us one off them but we only has 2days left before we went home, but my question is why didnt thompson offedr us these rooms to begin with i will never trust thomsoms again, te thing that makes it worse it that we where founder members not long ago and have never been treated like a this before has anyone has the same problem with the dreams punta cana can you let me know if you have
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