Holiday Complaints

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Thank you for the replies regarding my query about lowcost holidays, This is the first time I have booked this way, just worried because I have only been able to find 5 reviews on these apts. After nipping my husbands head most of yesterday, decided to just go and make the most of it.
I promise on my return I will post my opinion on Cabo de Banos apts. As long as their clean,comfy bed and no beasties,I will be more than happy. Janette
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Hi Stardust 2000,
Thank you for your reply, I think I was born panicking. Will let you all know when I get back. I am quite easy pleased as long as it is clean etc and the only beastie in the apt is hubby lol. Janette :rofl :rofl
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No problems Janette, I am sure that everything will be okay but as a DIY holidaymaker I appreciate that we have our moments of doubt and worry.

Touch wood(my head usually) we have so far had no problems at all with using any company to book holidays ourselves rather than using the travel agents.
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As long as their clean,comfy bed and no beasties,I will be more than happy

Best attitude to take Janette :) I hope you enjoy your holiday and now you have found us, don't be afraid to DIY again- just use us for a bit of research first.
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Hi Fiona,
Good or bad will let everyone know when I get back, so many nice people on this site. thank you all.
Janette :sun2
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I shouldn't worry Janette. I've used Lowcost several times with no problems and am booked with them again for September. If it will set your mind at rest however, you may like to e-mail or even phone the hotel before you are due to arrive just to confirm. Don't bother to do it too early though as sometimes the hotels don't actually get the names of the guests until a few days before arrival.
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Thank You Aslemma, Was just a bit dubious, because I have not booked this way before. Kind regards Janette
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I booked with them to go to Sharm in Egypt last week then the volcano went off - great - we got through to their customer services after a long wait but they were fine - they have now rebooked my flights free of charge i think they got me the refund from the airline and booked the hotel - charged me £20 booking fee for each person in our party.
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they have now rebooked my flights free of charge i think they got me the refund from the airline and booked the hotel - charged me £20 booking fee for each person in our party.


As I understand from reading the various reports the airlines were rebooking /changing FOC. So why is there a booking fee of £20.00 pp? Little profiteering here in my view.

fwh
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