GKP Travel International (Flydeals) ceased trading on the 4th July 2007. How do I know this because I had booked flights with them to Tenerife in October. I booked through flydeals.co.uk in October last year and have just found out about the demise of this company. I would not have know and only found out about it when I tried to change a spelling mistake on the booking and got a complete run around.
This morning I managed to get a hold of a phone number for ABTA as the company was bonded with them. The chap there told me that Thomas Cook had taken over the bookings made by customers of Flydeals and would honour them if proof of payment and confirmation of flight details was given to them. The lady I spoke new all about the situation now and gave me the relevant address to send my details which I have now done and will await the outcome. She also told me that only the deposit had been paid by Flydeals and so they would have to claim the balance from ABTA as both companies were members this is why she needed proof that I had paid the full amount. She also said that my flights would go ahead and not to worry and a letter would be coming out to me next week.
If you are thinking of booking a flight with Flydeals uk then my advice is DONT. I understand that up to July 2007 this company traded as GKP Travel international, and I made a booking with them in april 2007 for a flight to Tenerife in Nov 2007, the cost of the flight was taken from my bank account with the reference GKP Travel, athough the company I booked with was called Flydeals?? 4 days before the flight and my tickets have still not arrived. After numerous phone calls and being passed from pillar to post I found that apparently GKP Travel went into liquidation in July 2007, and although Flydeals are still trading, they have been exceedingly unhelpful in sorting out my non delivery of tickets. My flight was with Thomas CookAirlines, who I eventually contacted, and I have nothing but praise for them, they pulled out all the stops trying to get me my tickets. They are honouring bookings made by this company as GKP Travel were ABTA bonded, but need proof of booking and payment, as they themselves have not been paid by GKP Travel. What I cannot understand is the address of GKP Travel and Flydeals is exactly the same, so why will Flydeals not honour booking?? After a nightmare morning trying to get delivery of my tickets my advice is book direct with Thomas Cook, who have been remarkably helpful, and avoid Flydeals who have not!!
When you read their "about us" blurb (below) they sound like they've been around a long time and are ABTA/ATOL bonded.
Makes me wonder if we're all talking about the same company ?
http://www.flydeals.co.uk/aboutus.asp
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Edited by
David
2008-01-16 18:12:56
Weblink inserted to replace copyright protected text
Kunapark (currently trading as Flydeals) also has an address at Malmarc House, Dewsbury Road, Leeds.
David
Thanks David. I shall avoid !!
Travel agent fails
Leeds-based travel agent Kunapark Ltd has failed.
Kunapark, which also used the trading names flydeals.co.uk, hot4holidays.co.uk and luxuryholidaymaker.co.uk, was an ABTA member.
It was based in Dewsbury Road, Leeds but also had a branch in Huddersfield.
ABTA said any retail claims arising from the failure will be handled by CEGA, ABTA's claims handling partner.
Customers with forward bookings need to contact abtaclaims@cegagroup.com, or telephone: 01243 621 500.
With permission from Travelmole
Leeds-based travel agent Kunapark Ltd has failed.
Kunapark, which also used the trading names flydeals.co.uk, hot4holidays.co.uk and luxuryholidaymaker.co.uk, was an ABTA member.
It was based in Dewsbury Road, Leeds but also had a branch in Huddersfield.
ABTA said any retail claims arising from the failure will be handled by CEGA, ABTA's claims handling partner.
Customers with forward bookings need to contact abtaclaims@cegagroup.com, or telephone: 01243 621 500.
With permission from Travelmole
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