yes, i do have a printout of the price differential.
The only reason i have is because the girl from easyjet said she would give us the copy, just in case OTB tried to refute a booking error.

what i do find amusing in all of this, is that I actually sent an email to the head of customer services previously withou response, and now on this occasion it seems he wanted to be involved due to the mention of legal proceedings.

i will check my household insurance

Let us know any outcome

i will do, i am away with work this month, so am still penning my response to their customer service manager to decline his offer of goodwill

ok ...........
as i have previously alluded- i received an email from the customer services manager and he informed me that there was no recourse as OTB sourced an alternative flight and got us to our destination- but offered £50 as a gesture of goodwill

this was in fact never paid into the online OTB account

11 days after this email, i received another email, not from the manager but just a customer services person (dont mean to be disparaging by that comment- just not management) and they had managed to refund me 1 nights accommodation??? circa £164

i have now emailed and said that I want the additional £50 as promised by the manager and also expect credit card charges to be refunded, and that from my perspective will be the end of the matter.

it does seem as if there is lack of communication between their customer service depart-mental staff

Hi, I spoke briefly to a solicitor who maybe taking over assisting our members where Ros left off. I happened to mention your case & he said that as you were never booked on the flight (as per Easyjet's information) then your flight was in fact classed as cancelled.

Why not have a chat with him. Nick Harris on 08448583321 tell him you are from Holidaytruths

hmmm food for thought
would i still be eligible since i have already accepted £164 from them?

would be nice to get one over as opposed to breaking even?

would i still be eligible since i have already accepted £164 from them?

Doubt it very much. You should have rejected everything offered and said so loudly.

would be nice to get one over as opposed to breaking even?

Naughty naughty!!