hi
i stayed at the bella rose in july was suposed to be all inclusive there was hardly any choice of food to eat and at all meal time plus it was the same food every day and at 5pm a plate of biscuits while they eat fruit behind the bar, the drinks were warm and flat and very cheap names which tast disgusting yak, i complained every day the toilet leeked on flushing it never was repaired,
the drink were warm and flat and not much of a choice
i made my bookin over the phone on which i did read up on the hotel , but 30 mins later on driveing my car i got a phone call to say they had over booked the hotel and the bella rose was a very nice one too yer joke was on me , on checking it wen i was able to i did not like the rite ups and could not change it
one very very unhappy customer who has learnt a lesson the hard way
please look into this
myb688750p elaine goodwin party of 2
Welcome hunny52 ... it's not clear what you are expecting us to look into. Do you realise you have posted on Holidaytruths, an independent holiday discussion and review site, or did you perhaps think that you were posting on a particular holiday company's own website ?
Who did you book with?
Was it a package with a tour operator?
Did you speak with a rep whilst there and complete a compliant form?
Have you spoken with anyone (Tour Operator/Agent) since your return?
Is your post a gripe or would you like some advice/assistance? A little more information please.
fwh
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
Happy to see
Posted by irishcolleen in Goa Discussion Forum
-
Here, Hot and Happy
Posted by lin b in Goa Discussion Forum
-
Happy What
Posted by the real holidaymaker in Malta and Gozo Discussion Forum
-
Happy Mother's Day
Posted by Lance Chambers in General Chat
-
Happy Mothers Day!
Posted by Lance Chambers in General Chat