We booked a 10 day holiday at the Baron Palm Resort in Sharm El Sheik from 5th June to the 15th June 2010. On arrival we were "upgraded" to the Baron Resort - apparently this happens regularly. Our dream holiday at the Baron Resort soon turned into a nightmare - within 3 hours of arriving at the hotel we were on our way to hospital. We both had fallen down a step in the pool deck area which was invisible in the direction we were walking. I suffered just a small scratch on my arm however my wife broke her shoulder and upper humerus requiring major surgery to insert a titanium plate in her arm to hold the bone together - she remained in hospital for 7 days and is still undergoing treatment 4 months later. I would be interested to discover if there is anybody else who has either experienced anything like we did or saw any incidents where guests may have fallen or stumbled down this step.