In the summer I booked and paid Thomson for a package holiday from the summer sun brochure. Between booking and flying airline changed to Monarch. We were delayed by 9 hours from on return from Palma to Aberdeen for a technical prob on a flight 5 hours earlier. We were not given the compensation or provisions as detailed at the back of Thomson brochure ie 2-3hours refreshment, 4-6 hours etc part of booking agreement. We were given a mere 10 euro voucher each for a flight delay, bought a sandwich and drink after 2 hours delay. We had missed breakfast due to pick up at 7am, resturant half board opened at 8am. No delay advice given at check in. Only info given was on screen after our departure time. 2 hours after planned departure time we we given voucher, no communication from a single person for the next 7 hours. Turn out same plane was in/out of palma on the 3rd time we got on, so delay was known WELL in advance. Thomson say it is nothing to do with them, contact Monarch. Monarch say nothing to do with, the don't have monarch staff in Palma. Neither say it is to do with them. On top of a 9 hour delay my suitcase didnt turn up, arrived 11 days later and had been tampered with and items stolen out of it ! broke and burst wheels! Surely we paid and contract Thomson Holidays to supply our holiday. I didnt request to fly with Monarch. Why should us who live up north at a small airport who pay a huge flight supplement each £150 have the crapest of service. Thomson nor Monarch take any responsibility for my lost case or delay compensation. On top of that that my child was on crutches with broken ankle again Thomson said they would pass on special request for assistance and request for extra leg room, Monarch say they didnt get passed the info on check in on day of flying to Palma. Had been promised a buggy on return journey from check in to gate. Yet again their promises failed. Thomson a huge let down. Where do I stand?