Well so far

Flight closed hour early so had to rush.
Stewards too busy to care. Asked for a drink of water and was told there is a cup with your meal.
Jaynes chair was broken and kept reclining.
Food was what you would expect from Monarch.
To top it all when we got to Mumbai our bags had not!
The delay in sorting meant we missed our connecting flight.
Arrived in Goa at 6.00pm without a change of clothes.
They have phoned today to say that we should get our bags by 9.30pm tonight.

On the positive side we are in Goa so who cares about clothes

Make mine a large G&T

Nightmare. Glad your there safe and sound though - now enjoy

Got a call this afternoon to say the bags will be delivered by 9.00pm tonight. We finally got them just after 9.10pm after we met the courier as he didn't know the area. The bags were in a good condition without signs of what adventure they had been on.
Glad to say we now can start our holiday

Hope you both have a great time, I'm sure you will

Found them ok nothing special, went from Manchester via Brussels and Mumbai to long a wait at Mumbai for flight to Goa around six hours! won't do it again

We finally got them just after 9.10pm after we met the courier as he didn't know the area. The bags were in a good condition without signs of what adventure they had been on.

and thankfully all my cadburys cream eggs were intact and undamaged phew
chilly

Hi Folks

Time for an update.

If you read back you will see that we travelled with Jet to Goa in April.
This was our first time with Jet and they managed to lose our bags between London and Mumbai.
I tried to see if I could get reimbursed for our trouble. I emailed Jet while still in India and after about 6 emails I got a reply.
Very apologetic and offered 2000 jet privilege miles as compensation.
You can buy these online for about £16
We refused this aw we had spent more on replacement toiletries and bits and bobs.
They then offered an upgrade to premier one way on a internal flight. Yep big seats for an hours travel.
I pointed out that the cost between standard and premier was about £240 and if they were willing to knock a similar value off our next complete booking this would be excellent.
They refused this without explanation.
After a few more emails I asked if my complaint could be handled by someone higher in the organisation.
I received an email from Jet at Heathrow who again apologised for the problem and told us we should have received 4000 rupees as interim compensation when the problem was highlighted at Mumbai.
They have sent us a cheque for £110 which will not replace the day we lost without our bags but will go a little way to reduce the cost of our next trip.
I will of course send another email when the cheque has cashed just to ask if that was their interim compensation that would have been paid anyway then what will the do to ensure our repeat business?
Bit cheeky I know but "He who dares"

Point to remember though
We are sorry to learn that your baggage tag numbers 9W46**** & 9W36**** were delayed during your recent trip on Jet Airways flight 9****************APR and interim compensation paid to our guests of INR 4000 each as per the laid down norms on arrival was not paid to you.

Words from jet email

Steve

Edited to say - read back and answered my own question - wanted to know if you had lost them for 1 day or for ever - sorry.