Good Morning Mr. H,
I thank you for your further response.
As I have explained, there is no individual price set for each vehicle.
Our prices are fair and include a small service charge.
The vehicle supplied to you had a tank capacity of 55 litres not 53 and you were charged at a rate of €1.43 a litre which is including the service charge.
I would like to assure you however that we take all comments and complaint seriously and by listening to our customers feedback enables us to identify and address any shortcomings and ensure that the high standard of customer care are maintained.
Unfortunately these are the terms and condition which you signed and accepted.
I thank you for your comments, however I am unable to help further in this case.
Kind regards
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Edited by
Glynis HT Admin
2011-08-12 07:04:45
Edit to remove personal names