Can anyone help?
I hired a car in Malta and gave my visa card number.
I have had a charge on my Visa that turns out to be from the car hire company. When I have queried it it turns out I have a speeding fine and so the car hire company have charged me.
The problem I have is despite phoming the car hire and e mailing they have not passed any details to me of date, time speed etc. I have phoned them and the won't tell me over the phone, I have e mailed them asking for details but I have had no reply.
If i have been caught speeding it was definately not intentional - but I am beggining to feel that I am being ripped off as they wont provide me with proof.
Does anyone have an idea on how I can get this?
Thanks
As the care hire company is unwilling / unable to provide proof I would contact your card issuing company and explain that you feel it might be an unauthorised payment and ask them to investigate and request a refund.
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