Have booked with them twice, and found them to be very good, although both times were a few years ago. I don't know if they still do it, but our local Coop used to keep a book of reviews by local people in the shop.

I use a personal travel advisor who works for the co-op from home. I always use him as i can get in contact evenings and sundays. He always beats the discounted internet price for the packages i want.

Also you get co-op points and this gives you money back each year, this year i got 40 pounds. So to answer your question i think they are great . Got Baron Resort Egypt booked with them for Easter and the Rixos Premium Turkey for August also through them.