We loved the hotel- I honestly cannot say that any of the negative reviews rang true. I doubt though it is in the league of the Iberostar- however I bet its a lot cheaper! The rooms are without doubt the weakest part of the hotel- the public areas are lovely and the lobby bar is gorgeous. Our room was in truth in need of updating but it was really clean and it didnt bother us at all and it had pretty much everything we needed. Also one thing I noticed that even with people either side of us and above us (we were ground floor) it was super quiet. Have never staying in a hotel where you cannot hear people stomping about above you before.

The staff were LOVELY, so friendly and helpful and although the room was dated the maid did a wonderful job and was so lovely even on the one day we needed all the bedding changing as our little girl was ill (from food on a trip NOT the hotel!), smiling and saying 'no problem!'. People on trip advisor claim that the staff favour people who speak spanish, I cannot believe this is the case- in the whole 2 weeks we were never served out of turn and never without a smile. We wouldnt hesitate to go back