tizywizy,

Welcome onboard
Under the terms and conditions of your booking, your deposit isn't refundable when you cancel the holiday (as it's cancelled >70 days prior to your departure date) so there's not a lot you can do I'm afraid. Details under section 12 here.

Darren

Depending on your reason for cancelling i.e. ill health you might want to contact your Insurance provider who supplied you with travel insurance

Deposits are non refundable, as per the terms and conditions you agreed to when you booked. As has been stated, if your reason for cancelling is covered by your insurance you would need to contact them about recovering it.

If its health related you should be able to claim from your travel insurance (provided it wasn't a pre-existing condition) if it is just that you have changed your minds about going then you will lose your deposit, so not much point in paying a fortune hanging on to premium rate phone calls.

Doe