Booked flights last year, now can't afford to go :(

history

2014-03-02 13:46:17

Hi, this is my first post and I'm after a bit of advice please.

We booked flights with Thomson (paying in full) last year for our family. Unfortunately our business has suffered a serious knock and we can't afford to go now. Obviously we're very upset

I don't know where we stand. I don't particularly want to lose out on the money we paid for flights (4 adults and 1 child long haul, so not cheap at all) but I really don't know what to do.

I'm happy to postpone for a year to see if things have looked up, but all of my research suggests that Thomson aren't going to let me do this, but it isn't clear from their T&Cs.

Has anyone experienced this before, or works for Thomson and could advise me please? I do have travel insurance but I can't imagine it's going to cover me for business being poor.

Thanks so much in advance.

Glynis HT Admin

2014-03-02 20:51:14

Re: Booked flights last year, now can't afford to go :(

Welcome to the forums :cheers

You could try giving them a ring to see if they will allow you to postpone your trip to a later date, but there will probably be an amendment fee.

Failing that if you cannot claim for an illness via your insurance, then weigh up the loss of flights against the extra expense of hotel accommodation and your spending money & you'll end up saving money in the long run.

Sunaddict

2014-03-02 20:54:57

Re: Booked flights last year, now can't afford to go :(

You need to contact Thomsons. They may have restrictions on how many months you can move your flights by.
They'll charge you amendment fees plus a cancellation fee (which varies according to how much notice of change you give) and you would have to amend to a specific flight on a specific date. Summer 2015 flights aren't on sale yet. If you're still in the same position in 12 months time you'll end up losing the change fees as well as the cost of the flights.

history

2014-03-03 15:34:29

Re: Booked flights last year, now can't afford to go :(

Thank you so much, that's really helpful. It's such a lot of money for flights that I really am going to do everything that I can not to lose it outright, whether this means I pay change fees or whatever.

I need to contact Thomson and ascertain where I stand.

thanks so much

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