Hi, booked our holiday with OTB, we flew out and arrived in Mallorca, arrived at our hotel I booked to be told they've over booked and we were being moved an hour away. Arrived at second hotel to be told we would stay 2 days or hopefully the week! After 1 night we were told to leave, after a 2 hour conversation with OTB I was told I could stay the week!!! Relieved we tried to start enjoying it. After day 2 we were told the original hotel was ready so an hour taxi back we went! Arrived at original hotel to be told still no room!!!! I was travelling with my 2 young kids husband and disabled mother!!! OTB couldn't find me an alternative so had to return to Palma airport 13 hours in advance for a flight home as the next flight was 4 days away and we had nowhere to sleep!!! 7 day holiday turned into 3 days of hell!!! Any advice would be great!!!