The annual report carried out by the DfT at the 5 busiest airports in the UK into how passengers perceived the security process they go through .
It's quite a long and very statistical PDF off the .gov website , but interesting to see who is improving .
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/642335/air-passenger-experience-of-security-screening-2016.pdf
I was quite pleased to see that Doncaster airport has been voted the best small airport in the UK. 👏
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
holiday satisfaction
Posted by stark in Holiday Complaints
-
BA and Ryanair fare badly in passenger satisfaction survey
Posted by Glynis HT Admin in Flight Only / Airline and Airports
-
TUI, disgrafeful Customer service!
Posted by maria.noble2705 in Holiday Complaints
-
Awful customer service
Posted by nothappy in Holiday Complaints
-
GOOD Customer Service
Posted by PeteB in Tour Operators and Travel Agents