I have booked a lovely holiday with my friend to Spain in September. I have called Love Holidays 5 times and been kept on hold for over 50 minutes each time. I had to drop the calls. Today I am still currently on hold 1 hour and 25 minutes after calling at their opening time of 8am. I have sent 2 complaint emails and 6 emails which they are supposed to respond to within 72 hours my first one was well over a week ago. I cannot access Ryanair as they have used a different email so the details I give Ryanair are incorrect. I only want to add baggage and pre book seats. This is absolutely disgraceful.