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I have just posted a review of the Helios Bay on the Review section, and thought I would back up my comments here. I don't know how anyone can say anything bad about this hotel, it is BRILLIANT! The cleanest place I have ever stayed in, magnificent to look at, very modern and well furnished, beautiful rooms, like mini apartments, our bed was HUGE, you could have fit 4 people in it! And it was a proper bed, not 2 small ones pushed together. The view from our room was amazing, overlooking the pool and the ocean, it was gorgeous. Food was on tap all day from 7:30am, so if you miss breakfast which goes on till 10am, you can always get croissants, fruit, fresh bread & cheese etc in the downstairs Theme restaurant, which was cooking all day! The staff were amazing, so enthusiastic, it makes you tired just looking at them, I dont know where they got their energy from, they worked all day & night, with only Sunday as their day off. There is plenty going on during the day, water polo, volleyball, aqua aerobics, cocktail games at the bar, darts, table tennis, and thats just for the adults! Plenty of stuff for the kids to do as well, and the language is not a problem at all as they speak everything in al languages! It is not biased towards Germans, or anyone else for that matter, in fact I think there were more English there when I was there. The food is lovely, every kind of potato, mash, chips, smiley faces(!) croquettes, roast; pasta with loads of sauces, different meats, roasted, marinated or fried, burgers an amazing array of salads and cheese, soups, fresh bread, pizza, the list is endless! And there were new choices appearing all the time, there was even a load of salmons on one night, and roast chickens. Yum! Also loads of fruit and desserts, ice cream. The Bulgarian night is lovely as well, well worth a visit. The entertainment staff are great as are the bar staff and restaurant staff, aleays happy to help, and the Manager of the Hotel is always about checking that everyone is happy, she is lovely and very approachable. She even noticed that my son wasnt eating roperly for a couple of days (he had a tummy bug) and she personally came up to us asking if there was anything different we could get for him, or anything that they could do diferently, and any suggestions we had for different foods, and she kept chjecking for the next couple of days that he was OK. If all Riu hotels have the standards that this one has, then I will definitely be vistiting one again, as I had no complaints about this at all. And the beach is lovely, not shelly, we walked on it every day, and my hubby played volleyball on it every day, and our feet were fine! The sea is lovely also, and there are always lifeguards on duty. I hope everyone has as good a time as we did, it is an amazing place and we were extremely happy with our stay. Any questions, feel free to ask, I will be happy to answer them for you! Happy Hols to you all! Jacky x