Thanks for that Ray, very useful to know

thanks..........perhaps i shall forward a copy to our holiday company, they must follow different ruls

Does that apply if you just use a booking agent for the purpose of booking hotel like alpharooms.

This is what we have been telling our members for years and is all covered in the Safe and Sound booklet. (Thanks for the heads up to members though Ray)

It applies to package holidays. A package is when the company you booked with put together a 'package' ie flights and accommodation.

All tour operators in the UK are governed by the The Package Travel, Package Holidays and Package Tours Regulations 1992 a copy of which is available via our Holiday Advice Section:- Click Here

We encourage everyone to print off and take with them a copy of the Safe and Sound Booklet (written by travel law lawyer Ros Fernihough and exclusively available free of charge via Holidaytruths). A copy of which can be printed off via my sig.

This booklet will tell you, amongst other things, what to do should you encounter problems whilst in resort and is invaluable.