Your holiday is covered by the 1992 Package Tour & Travel Regulations which give you certain rights in law. Any problems relating to building work, lack of amenities, etc. should be notified to you well before departure. Failure to do so is an absolute breach of these Regulations.

If anyone is travelling within the next six weeks you should be offered alternative accommodation by the tour operator, if available, and if not you are entitled to a full refund of all monies paid plus compensation for the fact that you were not notified in good time in order for you to choose another holiday.

If you are offered some compensation from the tour operator then please write to the tour operator immediately and state that you are not accepting this in full and final settlement of the matter and that you are reserving the right to pursue a claim for further compensation.

If you accept an alternative accommodation then immediately write to your tour operator stating that you are taking the alternative UNDER DURESS and reserving the right to pursue a claim on your return from holiday.

If you have any concerns whatsoever regarding pre-departure problems or when you come home, please telephone Ros Fernihough, Travel Law Solicitor on 01922 621114.