Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
Advice please?
6 Posts
Reply
Hi Tricia,

A full refund under Regulation 13 of the Package Holiday Regutions plus compensation.

The compensation bit can be problem, but is often specified in the booking conditions.

Not a very satisfactory answer I'm afraid, have they given you an explanation please?

Peter
Reply
Contact Ros Fernihough on 01922 621114 she is a solicitor specialising in travel law and will be able to offer you free advice regarding your situation.
Reply
I just had to cancel and have been refunded, I have just cried for about 1 hour, I really am so disapointed,
Reply
Tricia
go on to our Indian Ocean forum and see if others can help you rebook or find a suitable alternative. Perhaps FC are not the only ones who go there. Don't give up on it!
Reply
thanks to you all for the advice, I have stopped crying now, I just been on a few websites and am going to try and re book for a later date with some one else, xxxx
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