Sorry Boss ... XLA5984 is Gatwick-Hurghada

Steve, XLA5984 is a charter and departs at 11.45 so would not necessarily show up in XLs flight list Direct Holidays have chartered. XLA5084 is the flight that departs at 1355.

Same thing happened to us when we booked Thomas Cook airlines and they threw us on a Monarch charter for a laugh. Thomas Cook were saying one thing, Monarch said the other, gave up in the end and waited for the tickets (Monarch were right even though the flight did not show on their flight list).

Gail

Hi Gail. As it happens, they were BOTH right.... Excel had two flights on their system with the same flight number! The one I'm on IS 5984 at 1145, and 5048 leaves at 1355.

They have apologised to me, but stopped short of giving me the legroom seats I need for nothing dammit! I'm 6ft 5 and need legroom, but I'm damned if I'm going to pay £168 for the "privilege" of an exit seat! Not a cheapskate... just have principles....

Once on board XL are very accommodating.I flew with them to Dalaman last October and there were 2 very very overweight passengers who were not happy because they were given the front row and as the armrests are fixed they could not fit into their seats.After loads of hassle involving everyone around them the cabin staff shuffled everyone around so they had 3 seats to themselves!.On the way back my heart sank when I boarded the plane and there was the bloke standing next to our seats.He told me he couldnt fit into the seat and I thought why book a charter?.The same thing happened and WW3 nearly broke out!.They ended up again with a row to themselves and even though they were sitting sideways the woman went beserk when the man in front reclined his seat.The staff were lovely and although I am not suggesting you create havoc they might seat you in a suitable seat!.