Help And Assistance

Need help and advice on using this forum? Post your queries in here.
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There has been a problem Linda. Van is aware and is checking.

Kath x
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Thanks for the prompt reply Kath, I get withdrawal symptoms when I can't get in here...... :rofl ....Linda x
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i had this problem again last night, its a regular problem with me seems nearly every day at some stage i cant log in, not sure why
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We're trying to get to the root of the problem that is causing these inconveniences to our members.

Rest assured that we're working on it, but with a large number of reasons as to why it is happening, it sometimes is like finding a needle in a haystack.

Mark :)
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Would us logging error codes and times when access to the site has been a problem - help?
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Im not sure but will try and find out for you.

kath x
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We've asked and Mark has said it would be useful, so if you could log details we'd be greatful.

Sarah
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last 2 days ive had problems getting on HT again seems an ongoing problem not sure if its my server or a fault somewhere, anyone else having similar problems
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"Too many entries: 1020". This site has been too popular!
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And me lately.......wonder if it is AOL related ? (I'm always suspicious these days, as their service has really gone down hill lately) .
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Unfortunately the problems we have been having lately seem to be board related rather than an individual's ISP. And even more unfortunately, we don't know yet how it stop it. :cry

luci :wave
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Here's the error message this evening:

SQL ERROR [ mysql4 ]
Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (11) [2002]
An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

I can, however, get into the hotel reviews, which must be on a different server.
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Thanks rpbristol .. I think we were all locked out for around 45 minutes this evening. The reviews site is okay, only the forums are affected.

David :wave
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gosh been locked out again for about 90 mins seems to be happening to me nearly every day grrr right in the middle of me writing a big thread too lol
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Once again, we can only apologise for the inconvenience this is causing our members and those reading in. It takes a great deal of time to get to the bottom of the problem.

Mark :)
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Me too! Had this prob for last 3 days!. Managed to het back on last night!

Wondering myself if it was a prob with AOL who in my opinion are the worst internet providers ever!! Just waiting until my 12 months are up - then I'm changing providers!!!

Belly!
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I'm having problems that the site does not always 'remember me' when I enter the site (even though I ask it to by ticking the box).
This does not happen every time but is fairly common, also a few times now I find that I'm unable to sign in at all, and have to request a new passord from Admin.

I'm on AOL too if that's any help.
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