We all like to have a moan and reps often feature here on HT - BUT - Just for once I thought why not sing their praises. Just got back from Torremolinos and due to an error on my part - Honest - my wife went off on the transfer coach leaving me behind at Malaga airport. When she got to the hotel - Costa Luca Lago - she had the luggage, no money and no husband. The rep Christina proved without doubt that some really do help quickly reuniting both the money and me.
I am making a point of contacting Thomson/First Choice to express my thanks - like others I can be quick to complain so I think we should also be just as quick to praise.
fwh
Sorry Frank, I was just imagining you missing the bus- not so funny for your wife though being left with no money
Only joking, I'm sure she was panicking about you too. Didn't she think to stop the coach from leaving without you? I know it probably isn't as simple as that.Anyway, back to the subject in hand- yes, it's good to hear praise for reps when they go above and beyond their duty to satisfy
I thought you were going to say they provided a replacement husband.....
I thought you were going to say they provided a replacement husband.....
Don't you go giving her ideas
fwh
How long have you been married Frank that she can forget you ???
I've been trying to lose my OH for years
He often toddles off in the opposite direction and he's never there when I want him.
Joking aside, I wrote to Thomson after getting home following the 3 day delay due to the ash cloud.
The young rep in my hotel was a very polite and informative young man, who kept his cool when put under extreme pressure trying to organise everything, and believe me it was chaotic not knowing if you were coming home by plane or coach, when the truth be known, the only basic information he had, was that which was filtering down from the local Thomson office.
He was a shining star amongst a normally dim sky, and as such, he deserved his employers knowing his name.
Sanji
He often toddles off in the opposite direction and he's never there when I want him.Joking aside, I wrote to Thomson after getting home following the 3 day delay due to the ash cloud.
The young rep in my hotel was a very polite and informative young man, who kept his cool when put under extreme pressure trying to organise everything, and believe me it was chaotic not knowing if you were coming home by plane or coach, when the truth be known, the only basic information he had, was that which was filtering down from the local Thomson office.
He was a shining star amongst a normally dim sky, and as such, he deserved his employers knowing his name.
Sanji
I must admit a fews years back now, when my son was a young lad, he got taken poorly whilst we were on holiday in Salou. Now I was travelling alone and the REP was marvellous, she got the Doctor out, who prescribed some medicine which had to be picked up from the local pharmacy - the Rep was brilliant because I couldn;t leave my son and he wasn't well enough to to take, the Rep got it for me. Not only that she arranged for my meals 'lite bites' really to be given in the room until a couple of days later when my son was recovered.
When I got back, the first thing I did was to write to Thomson, they went above and beyond the call of duty - hence mostly I travel with Thomson now.
When I got back, the first thing I did was to write to Thomson, they went above and beyond the call of duty - hence mostly I travel with Thomson now.
I would have screamed the place down had the bus pulled off and my husband was nowhere to be seen!!
I would have screamed the place down had the bus pulled off and my husband was nowhere to be seen!!
They did suggest that she got off the bus and waited for me. She declined. Said I was capable of sorting myself out. I was of course.
fwh
sorry Frank!
THIS didn't have anything to do with why you weren't with your wife waiting for the bus was it?
http://www.djmorton.demon.co.uk/scouting/songs/ohdear2.htm
I think you'll have to change a few of the names LOL!
A similar situation arose a few years ago with my first wife.
After taking off from Gatwick the stewardess came rushing to my seat to inform me that they had taken off and left her behind at the gate!
Thank heavens for that I replied
Really? replied the surprise'd trolley dolly
Yes I thought I had gone deaf I replied.
After taking off from Gatwick the stewardess came rushing to my seat to inform me that they had taken off and left her behind at the gate!
Thank heavens for that I replied
Really? replied the surprise'd trolley dolly
Yes I thought I had gone deaf I replied.
The old ones are the best. It's the way you tell 'em
Similar story, we once went to Ireland by coach and on the way back once the ferry had docked back in England all the passengers met back on the coach. The driver did a count and there were two passengers missing! We waited for about 45 minutes backing up the trafic behind us, even the driver and his driving partner popping onto other coaches to see if they had too many passengers!
In the end the drivers mate turned round and said in an Irish accent ' Donny, did you count me and you when we all got off the coach?'
Absolutely hillarious! The driver had only gone and counted himself and his driving mate when we departed the coach but then only counted the passengers back on!
This was in 1989, I guess these days they'd just tick us off a list or something simple!!!
In the end the drivers mate turned round and said in an Irish accent ' Donny, did you count me and you when we all got off the coach?'
Absolutely hillarious! The driver had only gone and counted himself and his driving mate when we departed the coach but then only counted the passengers back on!
This was in 1989, I guess these days they'd just tick us off a list or something simple!!!
Frank- that was hilarious
I can see a film- Airport Alone.
Your wife must have been so traumatised when she realised she had no money.
I think you will give Thomsons a laugh as well.
I can see a film- Airport Alone. Your wife must have been so traumatised when she realised she had no money.
I think you will give Thomsons a laugh as well.
Frank have you just been out there during the school half term week?
If so we were out there at the same time. We enjoyed it there so much at the Costa Lago we decided go back again, and yesterday we booked again for next year, but for Easter this time
Dawn one of the airport reps is outstanding I think. She also works in the Lago with Cristina the hotel rep
Cristina is so funny as well, the way she does the meetings and everything else. A delightful young lady she is
Hope you had another good week out there as you did last year?
If so we were out there at the same time. We enjoyed it there so much at the Costa Lago we decided go back again, and yesterday we booked again for next year, but for Easter this time
Dawn one of the airport reps is outstanding I think. She also works in the Lago with Cristina the hotel rep
Cristina is so funny as well, the way she does the meetings and everything else. A delightful young lady she is
Hope you had another good week out there as you did last year?
I haven't had a rep for years as I've booked independently with TR, Lowcost or similar, but when I had an accident in Tunisia a couple of years ago and finished up spending a few days in hospital, the hotel put me in touch with a rep from Sunshine, as I was having a nightmare getting my passport etc. back from the hospital. The man was an absolute star. He was at the hotel in about half an hour of my phone call, dealt with the hospital, organised a quicker transfer to Tunis airport at the end of the holiday than the one I'd booked and even brought a cash machine to the hotel so I could swipe my card and get hold of some much needed readies. I wrote to Sunshine singing his praises and letting them know he was a credit to the company but they didn't even acknowledge it.
@chivas69
LOL!
Lucky for you she had no money!
If she had got luggage and money she may not have worried too much about finding you!
Lucky for you she had no money!
If she had got luggage and money she may not have worried too much about finding you!
Frank I think you are lying just to bull up the reps !
for a start no woman would ever leave the money behind !
for a start no woman would ever leave the money behind !
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
- Tui Rip OFF REPS
-
Reps
Posted by fwh in Tour Operators and Travel Agents
-
Hol reps?????
Posted by Annabella in General Holiday Enquiries, Hints and Tips
-
reps in Zante
Posted by janeandady in Greece and other Greek Island Discussion Forum
-
Thomson reps
Posted by pargaluvva in Holiday Complaints